Business communication interfaces for computers and multimedia devices, and collaboration software applications that manage multiple interactions and channels of communications in any media, including voice, video, instant messaging, e-mail and social media, and integrates with enterprise and social media contacts, e-mail accounts, instant messaging sessions, voice, video and data conferencing application; software platform for providing communication devices with uniform access to communication applications; software for integrating communication devices with communication applications; software for performing application integration; client software for providing user interface between and integration of communication devices to communication applications; software for providing on-line access to cloud-based services in the field of enterprise communications; an application development platform for the addition, deployment and integration of collaboration applications across multiple communication systems and devices; an application development platform providing third party call control, flexible call leg and serial forking communications functions, database persistence, support for connections to additional applications, presence services; customer and enterprise data repositories (Context Store), native mobile and mobile web applications, web collaboration, SMS, email, and text interactions, SMS/text alerts and notifications, click to call, click to video chat, visual workflow design and workflow automation; an application development platform for the direction and redirection of information, monitoring of words and other information exchanged in a communications system, capture and distribution of logistical information; computer software for use as an application development platform for the identification and classification of customers; computer software for comprehensive integrated application platforms, management tools, and services to enable rapid development and deployment of solutions on premise or in private or public clouds by enterprise and service providers.

Cloud telecommunication services in the nature of providing access to telecommunication networks.

Refurbished telecommunications products, namely, telephones; telephone line modules comprising sensors and recorders for the analysis of telephone line operations; digital voice terminals; telephone station modules comprising routers and software for managing multiple telephone lines; computer software featuring information on telephone feature and services options; telephone network controllers, cabinets, carriers, processors and circuit cards; communications systems; communications servers and gateways; computer information storage and retrieval systems; telephony systems, messaging systems, voice mail systems, voice messaging systems, electronic mail systems, automated attendant systems, interactive voice response systems, database access and processing systems, video and multimedia systems, and fax processing systems, all of the above systems being comprised of computers, computer circuit boards, modems, audio interface, video interface, and conversion boards and circuits, digital signal processing boards, telephone and data network switches, communications boards, logic boards, network interface boards, telephone and data transmission interface boards and circuits, voice and video analysis and response processors, power supplies, and user interface circuits; computer software for use in voice mail, voice messaging, electronic mail, automated attendant, interactive voice response, call processing, word processing, fax processing, video and multimedia applications, and programming tools and utilities; and, instructional manuals in electronic format, distributed with all of the foregoing goods.

Computer software platform for managing unified communications and contact center solutions in the fields of converged infrastructure, virtualization, data center deployment, management, and reference architecture; software for creating, delivering, deploying, integrating and managing virtualized computer applications in the fields of communications, data security, system performance and monitoring, data center deployment, management, and reference architecture; software for use in configuring, managing, monitoring, supporting and securing data, virtualization and computer hardware, applications and networks in the field of communications .

Software which provides cloud based video conferencing capabilities, namely, video, audio, data collaboration, and text chat; software which provides persistent collaboration and communications environments through allowing users to communicate in both real time and asynchronous modes, with one or multiple other users, via text, voice, or video; software which provides a contextual repository of communications artefacts in the nature of a computer software platform with a database housing users and call detail information that enable users to review previous communications sorted or selected by participants, subject, date/time, and other parameters; downloadable mobile application and desktop software for telecommunications, namely software used to connect business applications with telecommunications services providers through video conferencing, voice, video data, teleconferencing and online messaging.

Application service provider (ASP) featuring software for use in telephony and messaging applications namely, a hosted software service used to connect VOIP telephone handsets or software based telephone applications through the internet for the purpose of making telephone calls; application service provider (ASP) featuring software for persistent collaboration and communications environments through allowing users to communicate in both real time and asynchronous modes, with one or multiple other users, via at least one of text, voice, and video; Application service provider (ASP) featuring software which provides a contextual repository of communications artefacts that enable users to review previous communications sorted or selected by participants, subject, date/time, and other parameters; application service provider (ASP) featuring software which provides programming and interface tools to connect communications services with business applications providing open, configurable connections of cloud-based solutions and capabilities as well as on-premise solutions and capabilities namely, telecommunications software used to connect a user's business applications with telecommunications services providers through the means of at least one of video conferencing, voice, video data, teleconferencing and video conferencing, online messaging and collaboration in the nature of computer desktop, mobile or tablet device video transmission or audio transmission, and text messaging in the nature of internet based text transmission using a desktop, mobile or tablet device.

Peer-to-peer call processing software; peer-to-peer software for providing voice and data communication among communication devices and network infrastructure; peer-to-peer software for providing telephony functions; peer-to-peer software for administering interoperability of network infrastructure and for providing network security, reliability, scalability, and quality of service; telephony interface; software platform for providing communication devices with uniform access to communication applications; software for integrating communication devices with communication applications; software for performing application integration; client software for providing user interface between and integration of communication devices to communication applications; user interfaces; and, software development tools relating to the foregoing.

Telecommunications and communications services; multimedia communications, communication portals.

Peer-to-peer call processing software; peer-to-peer software for providing voice and data communication among communication devices and network infrastructure; peer-to-peer software for providing telephony functions; peer-to-peer software for administering interoperability of network infrastructure and for providing network security, reliability, scalability, and quality of service; telephony interface; software platform for providing communication devices with uniform access to communication applications; software for integrating communication devices with communication applications; software for performing application integration; client software for providing user interface between and integration of communication devices to communication applications; user interfaces; and, software development tools related to the foregoing.

Installation and maintenance of computer software; monitoring of computer systems; technical support services, namely, troubleshooting of computer hardware and software problems.

Unified communications software as a service; software as a Service (SAAS) services for contact centers and call centers; Software as a Service (SAAS) services delivered by or featuring cloud based software; Software as a Service (SAAS) services for enabling business communications, telephone calls, conferencing, messaging, data sharing, and software for enabling communications network services; communications-centered software as a service for call centers; communications-centered software as a service in relation to calling, conferencing, message transmission, data sharing, and for connecting, operating, and managing networked communications; communications-centered software as a services encompassing a contact center as a service (CCaaS) and unified communications as a service (UCaaS) for call center and business unified communications featuring software for calling, conferencing, message transmission, data sharing, and for connecting, operating, and managing networked communications.

Computer software platform for providing users with uniform access to communication applications; Software for creating, delivering, deploying, integrating and managing service, applications and features; Software for managing, orchestrating and sequencing sessions, calls or interactions between users, devices or applications; Software for managing, deploying, configuring and initializing real time and non-real time multimedia communications software; Software for managing profiles of users, determining specific access to applications and capabilities, security and control; Software for collecting, aggregating and delivering multimodal, multimedia presence and contextual information from multiple sources; Software which provides unified communication capabilities, voice, video data, conferencing, messaging, collaboration; Software for consolidating the number of physical servers required within a corporate network, and delivering applications in a virtualized manner.

Teleconferencing and videoconferencing services; Cloud telecommunication services in the nature of providing access to telecommunication networks.

Mobile call detection services and provision to service users with call continuation options; call diversion services in the nature of diverting cellular calls to internet connections; identification of mobile callers and collection of high-fidelity caller-identification information.

Peer-to-peer call processing software; peer-to-peer software for providing voice and data communication among communication devices and network infrastructure; peer-to-peer software for providing telephony functions; peer-to-peer software for administering interoperability of network infrastructure and for providing network security, reliability, scalability, and quality-of service; telephony interface; software platform for providing communication devices with uniform access to communication applications; software for integrating communication devices with communication applications; software for performing application integration; client software for providing user interface between and integration of communication devices to communication applications; user interfaces; and, software development tools related to the foregoing.

Installation and maintenance of computer software; monitoring of computer systems; technical support services, namely, troubleshooting of computer hardware and software problems.