Class [9]
Computer & Software Products & Electrical & Scientific Products
Business communication interfaces for computers and multimedia devices, and collaboration software applications that manage multiple interactions and channels of communications in any media, including voice, video, instant messaging, e-mail and social media, and integrates with enterprise and social media contacts, e-mail accounts, instant messaging sessions, voice, video and data conferencing application; software platform for providing communication devices with uniform access to communication applications; software for integrating communication devices with communication applications; software for performing application integration; client software for providing user interface between and integration of communication devices to communication applications; software for providing on-line access to cloud-based services in the field of enterprise communications; an application development platform for the addition, deployment and integration of collaboration applications across multiple communication systems and devices; an application development platform providing third party call control, flexible call leg and serial forking communications functions, database persistence, support for connections to additional applications, presence services; customer and enterprise data repositories (Context Store), native mobile and mobile web applications, web collaboration, SMS, email, and text interactions, SMS/text alerts and notifications, click to call, click to video chat, visual workflow design and workflow automation; an application development platform for the direction and redirection of information, monitoring of words and other information exchanged in a communications system, capture and distribution of logistical information; computer software for use as an application development platform for the identification and classification of customers; computer software for comprehensive integrated application platforms, management tools, and services to enable rapid development and deployment of solutions on premise or in private or public clouds by enterprise and service providers.
Class [42]
Computer & Software Services & Scientific Services
Providing cloud-based services, namely, development and testing of communications and collaboration applications; scientific and technological engineering services in the fields of telecommunications; monitoring of computer software; providing online non-downloadable software applications that manage voice, video and data communications over a computer network; providing access to virtual hardware, software, and data storage services in a virtual environment, namely, providing virtual computer systems and virtual computer environments through cloud computing; providing a cloud-based laboratory environment, namely, providing virtual computer systems and virtual computer environments through cloud computing; providing computer software design services, technical support services in the nature of troubleshooting of computer software problems, and managing the web sites of others, all the foregoing providing in the fields of communications, local area and wide area networks, data processing centers, and video conferencing networks; design, implementation, installation, management and maintenance of local and wide area networks, and virtual private networks, namely, planning and development of electronic communications networks; technical support services, namely, work assignment call reconstruction and real-time speech support.
