Classification Information
Class [9]
Computer & Software Products & Electrical & Scientific Products
Pre-recorded and customised computer software related to complete visa, passport and travel documents administration, onward forwarding of documents and payments related to visa applications, collections of mathematical and statistical data and production of customised reports, organisation and tracking of visa documents, the issuance of an electronic visa through a website with extensive links to global websites of various embassies, the scanning of various
documents and connecting with a database, providing bar codes for passport information, onward forwarding of scanned documents and optical character recognition; magnetically encoded identification document, namely, blank passports and visas for issuance by government agencies; computer software enabling online payment services and transactions; computer software for the
compilation and generating of statistical and mathematical information relating to online payment transaction; computer software for use by staff in a call centre, to assist staff in answering telephone enquiries on visa application matters; computer software used for websites on visa information and application and for the tracking of the visa application status and visa documents; computer software enabling the user to schedule appointments and interviews on an
online database; customer relationship management software for effective query management and documentation; customer interaction recording, monitoring and storage software; all included in Class 09.
Class [16]
Paper Goods and Printed Material
Non-magnetically encoded identification document, namely, blank passports and visas for issuance by government agencies; guide books and booklets featuring travel information, visa facilitation, passport and travel documents administration; travel and tour guide books; instructional and teaching materials (except apparatus); printed matter; printed forms; writing instruments, writing pads, folders for papers, folders (stationery); books, catalogues, brochures, newsletters, leaflets, booklets, periodicals, journals, calendars, maps and atlases; posters and post cards; labels, stickers, greeting cards, yearbooks and planners, diaries, printed timetables, diagrams and plans; office stationery; telephone, facsimile, e-mail and website directories; photographs, material for packaging; packing paper; advertising boards; barcode labels; printed certificates; all included in Class 16.
Class [35]
Advertising, Business & Retail Services
Business administration services namely, to provide full visa, passport and travel documents administration services to diplomatic missions in various countries, embassies, consulates, airlines, travel agents, travel managers, associations, trade and travel bodies; business administrative services for making appointments and scheduling interviews; compilation of mathematical or statistical data relating thereto; publication of publicity materials; advertising
and promotional services; business information services; dissemination and updating of advertising space; computer data processing; business advisory and consultancy services relating to visa administration; business information services relating to enquiries on visa administration through commercial information agencies; operation of telephone call centres for others; online data processing services for visa application; business administration services for the compilation of information on the status of visa applications and information on the issuance of visas; commercial information services provided by access to computer database including online information services on the status of visa applications and the issuance of visas through extensive interface with global software of diplomatic missions; provisions of business information services relating to enquiries on visa administration; commercial information agencies relating to the provisions of information and announcements on visa administration; collection of data for visa applicants especially by means of online database for the storage, retrieval and updating of various applicants profiles and information; statistical information of visa applicants' profiles provided in the form of customized reports, based on the data stored in the aforesaid database; document reproduction; public relations; all included in class 35.
Class [38]
Communications Services
Communication by computer terminals; computer aided transmission of messages and images; communications by fibre optic networks; electronic mail services; facsimile transmission; communications by telephone; communications by cellular phones; teleconferencing services; short message services; providing access to databases; providing user access to a global computer network; providing online facilities for real-time interaction; transmission of messages,documents, data, images, audio and video; voice mail services; wireless broadcasting; all included in Class 38.
Class [39]
Transportation & Storage Services
Travel arrangement services; arranging for travel visas, passports and travel documents for persons travelling abroad; providing an on-line computer database in the field of travel information services; travel and transport reservations; transport of travellers; escorting of travellers; travel guide services; arranging of tours and sightseeing; transportation information; road, rail, water and air transport (passengers and goods) services; travel, excursion and cruise arrangement; message delivery services; delivery of goods; courier services (messages or merchandise); all included in Class 39.
Class [42]
Computer & Software Services & Scientific Services
Design, development, installation and maintenance of customized software, hardware and technology solutions for the purpose of complete visa, passport and travel document administration; computer services, namely, acting as an application service provider in the field of information management to host computer application software for the purpose of visa, passport and travel document administration; providing temporary use of non-downloadable computer software for tracking documents over computer networks, intranets and the internet; Providing a dedicated website featuring technology that enables the user to get the visa and passport information, visa and passport application, appointment and interview scheduling, online payment collection, biometrics enrolment, biometric data capture and transfer, verification, legalisation, attestation and translation, and for the tracking of the visa application status and visa documents; technical support services, namely, remote administration and management of in-house and hosted datacenter devices, databases and software applications; research and development of new products, technology and methods of operations in the field of visa and passport administration; all included in Class 42.
