Class [42]
Computer & Software Services & Scientific Services
Software as a service (SAAS) services namely software comprising an interface for receiving electronic communication data from multiple communication service providers and for consolidating, processing, analysing, routing, and displaying such electronic communications and for transmitting electronic communication data to the multiple communication service providers for dissemination; software as a service (SAAS) services namely software comprising a dashboard for displaying and managing consolidated electronic communication data from different electronic communication platforms; software as a service (SAAS) services namely software utilising artificial intelligence (AI) to process and analyse electronic communication data and to discern and identify connections and relationships and to route the electronic communication data based on the identified connections and relationships; software as a service (SAAS) services namely customer-relationship management software utilizing artificial intelligence (AI) to process and analyse customer preferences and sentiments and to match and route customers to customer service agents based on the customer preferences and sentiments; software as a service (SAAS) services namely software utilizing artificial intelligence (AI) to process and analyse electronic communications from customers for phrases, keywords, and sentiments and to generate automated responses based on the analysis; software as a service (SAAS) services namely software utilizing artificial intelligence (AI) to process and analyse electronic communication data from customers to assess subjective impressions and sentiments expressed by customer concerning matters related to the business relationships between the customers and the businesses to provide personalized customer services; software as a service (SAAS) services namely software utilizing artificial intelligence (AI) for tracking, analysing, reporting and managing customer satisfaction and sentiment; software as a service (SAAS) services namely software utilizing artificial intelligence (AI) to analyse communication data in order to predict customer behaviour and other business related matters; software as a service (SAAS) services namely software utilizing artificial intelligence (AI) to track customer interactions; software as a service (SAAS) services namely software for designing, encrypting, storing, hosting and tracking communication templates using web applications to allow customizable outbound communications based on templates; software as a service (SAAS) services namely software for analysing human resource related business data; software as a service (SAAS) services namely software for human resource management for businesses; software as a service (SAAS) services namely software for recruitment management; software as a service (SAAS) services namely software for creating, designing and managing internal and external vacancy posts, offers and employment letters; software as a service (SAAS) services namely software for designing, conducting, collecting, and analysing employee surveys; software as a service (SAAS) services namely human resource management software for storing and hosting compliance and legal documents; software as a service (SAAS) services namely software for storing, hosting and displaying of employee data; software as a service (SAAS) services namely software for tracking and managing employee work schedule related requests and events; software as a service (SAAS) services namely software for providing training and e-learning for employees; software as a service (SAAS) services namely software for creating and conducting employee assessments; software as a service (SAAS) services namely software for providing customizable solutions for collecting, storing, analysing, reporting and managing business operations data for businesses for the purpose of informing business strategies and tracking business trends; application services provider in relation to application programming interface (API) software for collecting, storing, managing, and analysing business operations data; information, advisory and consultancy services in relation to all of the above services.
