ROUTE 101
computer hardware, software and instruments for use in the fields of telecommunications and customer response management;
computer hardware, software Read More
Classification Information
Class [9]
Computer & Software Products & Electrical & Scientific Products
Computer hardware, software and instruments for use in the fields of telecommunications and customer response management;
Computer hardware, software and telecommunication networks for use in contact centre operations;
downloadable instructional publications, namely manuals, guides, booklets, newsletters and bulletins, and data sheets, all in the fields of call center operation and management, customer service, and telecommunications;
Apparatus for recording, transmission or reproduction of sound, data or images, and for the integration of voice, image, text, data, multimedia and moving image communications on networks;
computer software and optical and electronic apparatus for voice, image, text, data, multimedia and moving image communications devices, in particular for voice data communications, including communications cables and optical fibres and associated connectors;
installations consisting of a combination of the aforesaid apparatus and equipment.
Class [35]
Advertising, Business & Retail Services
Retail services connected with the sale of telecommunications products; On line data processing services; business management; business administration; office functions; telephone answering for unavailable subscribers; information, advisory and consultancy services relating to the aforesaid; all the aforesaid services in the fields of communications and contact centre services for others.
Class [37]
Construction and Repair Services
Construction of telecommunication facilities and parts of telecommunications facilities; Installation and repair of telecommunication facilities and parts of telecommunications facilities;
information, advisory and consultancy services relating to the aforesaid.
Class [38]
Communications Services
Telecommunications; Broadcasting; portal services; email services; remote data access services; a service that provides a customer with Internet, VPN and telephone access to an application hub, the application hub providing integration of computer telephony, web, email, chat, sms and other communications methods whereby people who wish to communicate with the customer are put into contact via the application hub; a service that provides a customer with Internet and telephone access to an application hub, the application hub enabling person-to-person, business-to-business and customer-to-business contact in multiple media formats; a service that provides a customer with Internet, VPN and telephone access to an application hub, the application hub providing the processing facilities of a call or contact centre; renting of telecommunication appliances and devices and of telecommunication networks; telecommunication warehousing; information, advisory and consultancy services relating to the aforesaid.
Class [41]
Education and Entertainment Services
Providing of training and education;
production, presentation and distribution of audio, video, still and moving images and data; publishing services (including electronic publishing services); provision of non downloadable electronic publications;
information, advisory and consultancy services relating to the aforesaid ;
all the aforesaid services in the fields of communications
and contact centre services for others.
Class [42]
Computer & Software Services & Scientific Services
Technical consultancy in the setting up and operation of telecommunications installations and telecommunications networks; development, planning and design of telecommunications and information processing services and equipment, equipment for the electronic storage and retrieval of data and telecommunications networks, and equipment and parts therefore; Development, generation and renting of data processing programs; repair of computer software; information, advisory and consultancy services relating to the aforesaid; all the aforesaid services in the fields of communications and contact centre services for others.
