Class [9]
Computer & Software Products & Electrical & Scientific Products
Computer software (including downloadable) providing data analysis (including natural language processing of unstructured data); artificial intelligence (AI) and intelligence amplification (IA) systems for collecting, analysing and responding to data in the fields of business, marketing, advertising, brand development, sales, customer service, cloud computing, data analysis (including natural language processing of unstructured data), customer information and relationship management, and employee efficiency.
Class [42]
Computer & Software Services & Scientific Services
Computer and technical support services for others including: design, development and programming of software applications and web sites; remote and on-site management of computer hardware and software applications systems including databases and data centre services; computer system administration; data automation services; providing hosting platforms for customers' computing infrastructure; information technology consulting services; data migration and analysis services; cloud computing services including remote and on-site management of cloud computing systems and applications, cloud storage and network management, cloud monitoring and reporting, and cloud design and architecture maintenance; providing virtual computer systems and virtual computer environments through cloud computing; information technology and technical consulting services in the fields of cloud computing, data management, data analysis (including natural language processing of instructured data), use of artificial intelligence (AI) and intelligence amplification (IA) software in data analysis and customer interaction, customer information and relationship management and employee efficiency; software as a service (SAAS) services involving the provision of software for data analysis (including natural language processing of unstructured data), AI, IA and for collecting and analysing data in the fields of business, marketing, advertising, brand development, sales, customer service, cloud computing, data analysis (including natural language processing of unstructured data), customer information and relationship management, and employee efficiency; platform as a service (PAAS) services involving the provision of systems and databases for compiling and managing data, customer data and customer interactions enabling businesses to plan, personalise, optimise and customise communications with customers throughout the marketing, sales, and service process; PAAS services featuring the provision of systems and databases for retrieving, tracking, analysing, testing, measuring and managing data, customer data and customer interactions in the fields of business, marketing, advertising, brand development, sales, customer service, cloud computing, data analysis (including natural language processing of unstructured data), customer information and relationship management, and employee efficiency; PAAS software services featuring systems and databases for enabling businesses to plan, personalise, optimise, monitor, analyse and measure customer (see continuation sheet) interactions across multiple channels (including websites, social media, voice and video calls) and devices; consulting services relating to AI, lA, natural language processing of unstructured data, customer information and relationship management and employee efficiency.
