Class [9]
Computer & Software Products & Electrical & Scientific Products
Customer support, technical support, and sales software for businesses and
organizations, namely, software for providing knowledge and information resources to consumers on a website, mobile site, or mobile application; customer support, technical support, and sales software that enables businesses and organizations to address consumer questions and inquiries through live chat, video chat, co-browse, email, or text on a website, mobile site, or mobile application; customer support, technical support, and sales software for businesses and organizations that manages and routes email for the customer support, technical support, or sales agent via customer websites, mobile sites, or mobile applications; customer support, technical support, and sales software that enables businesses and organizations to provide access to knowledge bases and self-service offerings on a website, mobile site, or mobile application; customer support, technical support, and sales software that allows businesses and organizations to capture and analyze behavior and data of visitors to websites, mobile sites, or mobile applications to generate recommendations for
displaying knowledge and information resources on a website, mobile site, or mobile application; all aforementioned goods are not in the field of life science.
Class [42]
Computer & Software Services & Scientific Services
Providing customer support, technical support, and sales non-downloadable application software for businesses and organizations, namely, providing nondownloadable application software for providing knowledge and information resources to consumers on a website, mobile site, or mobile application; providing customer support, technical support, and sales non-downloadable application software that enables businesses and organizations to address consumer questions and inquiries through live chat, video chat, co-browse, email, or text on a website, mobile site, or mobile application; providing customer support, technical support, and sales non-downloadable application software for businesses and organizations that manages and routes email for the customer support, technical support, or sales agent via customer websites, mobile sites, or mobile applications; providing customer support, technical support, and sales
non-downloadable application software that enables businesses and organizations to provide access to knowledgebases and self-service offerings on a website, mobile site, or mobile application; providing customer support, technical support, and sales nondownloadable application software that allows businesses and organizations to capture and analyze behavior and data of visitors to websites, mobile sites, or mobile applications to generate recommendations for displaying knowledge and information resources on a website, mobile site, or mobile application; all aforementioned services
are not in the field of life science.
