Classification Information
Class [9]
Computer & Software Products & Electrical & Scientific Products
Audiovisual, optical, measuring, signalling, detecting, testing and inspecting apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling the distribution or use of electricity; apparatus and instruments for recording, transmitting, reproducing or processing sound, images or data; recorded and downloadable media, computer software, blank digital or analogue recording and storage media; computers and computer peripheral devices; data processing equipment and computers; computer software and computer programmes; magnetic data carriers, recording discs; CDs and DVDs; on-line newsletters; communication and telecommunication hardware and software; unified communications and collaboration software; application software for cloud based computing services, cloud computing software, cloud network monitoring software, cloud servers; security software; software for data, network and device security; downloadable mobile applications and computer software for telecommunications, including, software for use in group messaging, creating postings, file sharing, calendaring, audio and video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VoIP) services and voicemail; computer software platform for providing users with uniform access to communication applications; software for creating, delivering, deploying, integrating and managing services, applications and features; software for managing, orchestrating and sequencing sessions, calls or interactions between users, devices or applications; software for managing, deploying, configuring and initializing real time and non-real time multimedia communications software; software for managing profiles of users, determining specific access to applications and capabilities, security and control; software for collecting, aggregating and delivering multimodal, multimedia presence and contextual information from multiple sources; software which provides unified communication capabilities, voice, video data, conferencing, messaging, collaboration; software for consolidating the number of physical servers required within a corporate network, and delivering applications in a virtualised manner; computer software for contact centre management; downloadable cloud computer software for contact centre management; computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies for controlling, monitoring, analysing, recording, providing, programming, interacting with and responding to voice or electronic information, and for controlling internal and external voice and data communication for an organisation's computer system, and for handling and integrating an organisation's directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, out calling services, voice response and customised, customer specific applications in the customer service field; computer software for workforce management; computer software for speech recognition and analytics; parts and fittings for the aforesaid goods.
Class [35]
Advertising, Business & Retail Services
Business management, organisation and administration; office functions; business advisory, consultancy, research and information services all relating to voice, data and mobile communications services and/or equipment; compilation, provision, storage and retrieval of business and commercial information; providing of tariffs; organisation, operation and supply of loyalty and incentive schemes; marketing, promotional and advertising services; data processing and database services; storage, display, recording or retrieval of data; telephone answering services and message handling services; database management services; electronic database services for the provision of business and commercial information; business information, advertising and promotional services; compilation and systemisation of information into computer databases; business customer relationship management and problem solution services; advisory services relating to customer service; commercial consultancy and audit services in the field of voice, data and mobile communications to help reduce and recover costs, optimise delivery and management processes; centralised management of third party suppliers; information and advice relating to tariffs; advisory and information services relating to cellular communications tariffs; procurement services for others; retail services in connection with the sale of audiovisual, optical, measuring, signalling, detecting, testing and inspecting apparatus and instruments, apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling the distribution or use of electricity, apparatus and instruments for recording, transmitting, reproducing or processing sound, images or data, recorded and downloadable media, computer software, blank digital or analogue recording and storage media, computers and computer peripheral devices, data processing equipment and computers, computer software and computer programmes, magnetic data carriers, recording discs, CDs and DVDs, on-line newsletters, communication and telecommunication hardware and software, unified communications and collaboration software, application software for cloud based computing services, cloud computing software, cloud network monitoring software, cloud servers, security software, software for data, network and device security, downloadable mobile applications and computer software for telecommunications, including, software for use in group messaging, creating postings, file sharing, calendaring, audio and video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VoIP) services and voicemail, computer software platform for providing users with uniform access to communication applications, software for creating, delivering, deploying, integrating and managing services, applications and features, software for managing, orchestrating and sequencing sessions, calls or interactions between users, devices or applications, software for managing, deploying, configuring and initializing real time and non-real time multimedia communications software, software for managing profiles of users, determining specific access to applications and capabilities, security and control, software for collecting, aggregating and delivering multimodal, multimedia presence and contextual information from multiple sources, software which provides unified communication capabilities, voice, video data, conferencing, messaging, collaboration, software for consolidating the number of physical servers required within a corporate network, and delivering applications in a virtualised manner, computer software for contact centre management, downloadable cloud computer software for contact centre management, computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies for controlling, monitoring, analysing, recording, providing, programming, interacting with and responding to voice or electronic information, and for controlling internal and external voice and data communication for an organisation's computer system, and for handling and integrating an organisation's directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, out calling services, voice response and customised, customer specific applications in the customer service field, computer software for workforce management, computer software for speech recognition and analytics, and parts and fittings for the aforesaid goods; information, advisory and consultancy services, all relating to the aforesaid services.
Class [37]
Construction and Repair Services
Service, repair, installation and maintenance services relating to apparatus and installations in the field of communications, telecommunications, voice, data and mobile infrastructure; provision of proactive, preventative repair and maintenance support solutions in the field of communications, telecommunications, voice, data and mobile infrastructure, and proactive remote monitoring in relation to the aforesaid; information services relating to repair, installation or building construction, provided on-line from a computer database or the Internet, all relating to communications, telecommunications and computer apparatus and networks; installation and repair of communications, telecommunications and computer apparatus and networks; information, advisory and consultancy services, all relating to the aforesaid services.
Class [38]
Communications Services
Telecommunications services; communication services; voice, data and mobile communication services; implementation, support and management of ICT networks and fully converged global networks; provision of the services of a Virtual Network Operator (VNO); rental of communication and telecommunications equipment; internet access services; rental of access time to and operation of a database; projecting and planning services relating to equipment for telecommunication; portal services; e-mail services; telecommunication of information, computer programs and any other data; transmission services; provision or display of information from a computer stored database or via the internet of messages, data and information; communication of information on transport, import and export of goods; broadband Internet portal and access services; cellular communications services; mobile communications services; digital communications services; satellite transmission services; communications by fibre optic networks; transmission of messages and data; remote data access services; electronic data interchange services; electronic mail services; telecommunications namely database and Internet information services; provision of telecommunication access and links to computer databases and to the Internet; data communications services; communication by computer terminals; transmission of business or domestic information from a computer-stored data bank or via the internet; transmission and processing of data from remote locations to mobile telephones; on-line information services (being information falling in Class 38); telephone messaging services; hire and rental of telecommunications apparatus, installations and instruments; advisory and information services relating to the provision of voice and data communications services; paging services; monitoring, organisation and analysis of call information; call screening services; call diversion and call re-routing services; multiple message sending services; facsimile transmission services; call barring services; call alerting services; advisory services, provision of information and preparation of reports, all relating to telecommunications; telecommunication and dissemination of information in audio or visual form; telecommunication services relating to the receipt, storage, display or transmission of data; expert services in the field of telecommunications; providing access to and leasing access time to computer database services; teleconferencing and video conferencing services; telecommunication access services; communication services, including, the transmission of data, audio, messages, and information by electronic communications networks; telephone communication services; information, advisory and consultancy services, all relating to the aforesaid services.
Class [42]
Computer & Software Services & Scientific Services
Scientific and technological services and research and design relating thereto; industrial analysis, industrial research and industrial design services; quality control and authentication services; design and development of computer hardware and software; computer and data security services; IT security, protection and restoration; monitoring of computer systems for security purposes; security consultancy; computer programming services; database services; rental services relating to data processing equipment and computers; website design; software maintenance services; projecting and planning services relating to equipment for communication and telecommunication; cloud computing, cloud based data protection services, cloud storage services, ICT design services; consultancy, design, risk assessment, project management and implementation of converged IP networks including a combination of cabling, wireless technology, routers, switches, servers, operating systems and applications; provision of audit services for voice, data and mobile infrastructure; computer network services; consultancy services relating to computer networks and voice, data and mobile infrastructure; development of computer based networks and voice, data and mobile infrastructure; design and development of computer hardware and software; installation, maintenance and repair of computer software; computer consultancy services; design, drawing and commissioned writing for the compilation of websites; creating, maintaining and hosting the web sites of others; providing on-line, non-downloadable software for the transmission, recording, reproduction, display, organization, management, manipulation, and review of electronic messages, e-mails, instant messages, text messages, text, facsimiles, graphics, pictures, images, files, documents, presentations, business and project tasks, calendar appointments, voice, audio, video, and audiovisual content, and other data for the facilitation of communications between two or multiple users via computer networks, the Internet, communication networks, global information networks, virtual private networks (VPNs), wide-area networks (WANs), and local area networks (LANs); software as a service (SaaS) services featuring software for contact centre interaction management; software as a service (SaaS) services featuring software for facilitating videoconference services over internet protocol (VoiP) communication services; software as a service (SaaS) services featuring software for enabling users to communicate, collaborate, and share among each other computer screens, desktops, data, electronic documents, video and applications via the internet; Cloud computing services, namely, platform as a service (PaaS), unified communications as a service (UCaaS); Unified communications as a service (UcaaS) services featuring software platforms for providing telephony and telecommunications services, namely, telephone communication, telephone voice messaging services, video conferencing, virtual video conferencing over the internet, and wireless digital messaging services; Software platforms for hosting an electronic contact centre; providing temporary use of on-line non-downloadable cloud computing software for contact centre management, namely, computer and telecommunications services for call centre and telecommunications functionality; Communications-centred software as a services (SaaS) featuring a contact centre as a service (CCaaS) and unified communications as a service (UCaaS) for call centre and business unified communications featuring software for calling, conferencing, message transmission, data sharing, and for connecting, operating, and managing networked communications; Software as a Service (SaaS) services featuring unified communications as a service (UCaaS) services, contact centre as a service (CCaaS) services, and communications platform as a service (CPaaS) services, namely featuring cloud computing services in the nature of cloud-based software for call centres and business unified communications for enabling business communications for telephone calls, conferencing, messaging, data sharing, and software for enabling communications network services; Unified communications software as a service; software as a Service (SAAS) services for contact centres and call centres; Software as a Service (SAAS) services delivered by or featuring cloud based software; Software as a Service (SAAS) services for enabling business communications, telephone calls, conferencing, messaging, data sharing, and software for enabling communications network services; communications-centred software as a service for call centres; communications-centred software as a service in relation to calling, conferencing, message transmission, data sharing, and for connecting, operating, and managing networked communications; providing temporary use of on-line non-downloadable cloud computing software for contact centre management; providing use of on-line non-downloadable software and applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, workforce management services; installation and maintenance of computer software; monitoring of computer systems, namely, monitoring by remote access to ensure proper functioning; technical support services, namely, diagnosing and troubleshooting of computer hardware and software problems; professional services, namely, customization and configuration in the nature of design and development of computer software; information, advisory and consultancy services, all relating to the aforesaid services.
