LIVEOPS
online instructional publications, namely manuals, guides, booklets, newsletters and bulletins, and data sheets, all in the field of call center opera Read More
Classification Information
Class [9]
Computer & Software Products & Electrical & Scientific Products
Online instructional publications, namely manuals, guides, booklets, newsletters and bulletins, and data sheets, all in the field of call center operation and management, customer service, and teleservice.
Class [16]
Paper Goods and Printed Material
Printed instructional publications, namely manuals, guides, booklets, newsletters and bulletins, and data sheets, all in the field of call center operation and management, customer service, and teleservice; none of the aforesaid relating to graphic design services for advertising and marketing.
Class [35]
Advertising, Business & Retail Services
Call center services for others, namely accepting, processing, answering, recording, tracking, evaluating, profiling, routing, distributing, queueing, auditing, administering, responding and reporting telephone calls, orders and inquiries; promotion of the goods and services of others in the field of call center serices for others; operating and managing call centers for others; account management services; business and marketing consultation services in the field of call center services for others; recruiting, screening, scheduling, and evaluating call center personnel for others; business management and support services in the field of call center services for others; outsourcing services, marketing and sales in the field of call center services for others; none of the aforesaid relating to graphic design services for advertising and marketing.
Class [38]
Communications Services
Internet telephony services.
Class [41]
Education and Entertainment Services
Educational services, namely certifying call center personnel for others through online courses; developing educational materials for others in the field of call center operation and management, teleservice and customer service.
Class [42]
Computer & Software Services & Scientific Services
Providing temporary use of non-downloadable software for hosting, managing, accepting, processing, answering, tracking, evaluating, profiling, routing, distributing, queueing, auditing, administering, responding, reporting and evaluating responses to telephone calls, orders and inquiries; providing temporary use of non-downloadable software for call center services.
