Classification Information
Class [9]
Computer & Software Products & Electrical & Scientific Products
Web application software and mobile application software; web application software and mobile application software in relation to the management of hotels, hostels, motels, cruise liners, other temporary accommodations; web application software and mobile application software in relation to facility management; web application software and mobile application software in relation to hospitality management; web application software and mobile application software in relation to guest service management; web application software and mobile application software in relation to the management of housekeeping operations; web application software and mobile application software in relation to customer satisfaction; web application software and mobile application software in relation to guest satisfaction; web application software and mobile application software designed to manage the provision of services for hotel guests; web application software and mobile application software downloadable by customers to aid customer satisfaction; web application software and mobile application software downloadable by guests to aid guest satisfaction; web application software and mobile application software downloadable by guests to improve their hotel experience; web application software and mobile application software for use in customer management, customer flow management, queue management, reservation management, requests and complaints management; web application software and mobile application software designed to interface with critical infrastructures within hotels and accommodation; web application software and mobile application software designed to interface with fire and smoke detection apparatus; web application software and mobile application software designed to interface with customer relation management tools within hotels and accommodation; web application software and mobile application software for identifying, defining, monitoring and managing the scope and components of tasks allocated to hotel employees; web application software and mobile application software for use in monitoring, analysing and auditing hotel inventories and stock levels; web application based software and mobile application software designed to facilitate preventative and corrective maintenance of hotel buildings and similar premises; software applications for management services.
Class [35]
Advertising, Business & Retail Services
Hotel management services; administrative hotel management; hotel management for others; business management of hotels for others; business management, business management assistance, business and business organisation consultancy services all relating to hotels, hostels, motels and other temporary accommodation, restaurant, conference facilities and catering; information, advisory and consultancy services relating to all of the aforesaid; organisation, operation and supervision of loyalty schemes and incentive schemes; organisation, operation and supervision of customer loyalty schemes; management of customer loyalty, incentive or promotional schemes; organisation and management of business incentive and loyalty schemes; organisation, operation and supervision of customer loyalty schemes, namely, administration of a loyalty program which provides incentives for service providers to effectively manage and resolve customer complaints; organisation, operation and supervision of an incentive scheme, namely, arranging and conducting incentive reward programs for service providers and their customers; efficiency experts.
Class [42]
Computer & Software Services & Scientific Services
Design of web application software and mobile application software; development of web application software and mobile application software; implementation of web application software and mobile application software; design, development and implementation of web application software and mobile application software for the management of hotel guest services; design, development and implementation of web application software and mobile application software for the management of housekeeping operations; design and development of web application software and mobile application software downloadable by customers; design and development of web application software and mobile application software downloadable by hotel guests; design and development of web application software and mobile application software in relation to guest satisfaction; updating and maintenance of web application software and mobile application software; repair of web application software and mobile application software; installation and customisation of web application software and mobile application software; software as a service; software as a service in relation to hotel management; software as a service in the field of hospitality; application service provider [ASP], namely, hosting computer software applications of others; cloud computing; computer services relating to research, leasing, timesharing, data processing, database management, facilities management and outsourcing; web application software and mobile application software implementation services; providing software applications for management services; providing temporary use of on-line non-downloadable web application software and mobile application software in the field of hotels, hostels, motels and other temporary accommodation and hospitality, including software for use by employers and employees in managing and processing information relating to customer care, customer complaints, maintenance and upkeep of premises, employee tasks and attendance, and training; consulting, design and implementation of automated systems in the management of hotels, hostels, motels and other temporary accommodation; consulting, design and implementation of automated systems in relation to hospitality management.
