Class [9]
Computer & Software Products & Electrical & Scientific Products
Software for accessing an online community, online instant messaging service and social network that allows users to share, exchange and distribute data and information; software enabling businesses to access an online community, online instant messaging service and social network to share, exchange, and distribute data and information to customers and prospects; software providing technology for businesses to engage with customers and communicate directly with them; software enabling businesses to communicate with customers in real-time through instant messaging; software offering artificial intelligence (AI) that allows businesses to engage directly with customers; software providing AI technology to automatically respond to frequently asked questions from customers and prompt human agents to intervene in real-time when required; software offering AI capabilities for customer orders, delivery of orders and payment processes through instant messaging; software to facilitate communication with customers, inventory synchronisation, order management, customer data sharing and workflow creation to increase revenue and reduce costs by automating customer conversations; software enabling the deployment of marketing campaigns; software for customer relationship management; software for extracting information from data sources; software for retrieving, tracking, analysing, testing, measuring and managing data, customer data and customer interactions; Software for e-commerce using customer relationship management technology.
Class [35]
Advertising, Business & Retail Services
Sales promotion services through software enabling businesses to access an online community, an online instant messaging service and a social network to enable them to share, exchange and distribute data and information to customers and prospective customers; Sales tracking and management services through software that enables businesses to access an online community, an online instant messaging service and a social network to enable them to share, exchange and distribute data and information to customers and prospective customers; Marketing services through software that enables businesses to access an online community, an online instant messaging service and a social network to enable them to share, exchange and distribute data and information to customers and prospects; Advertising services through software that enables businesses to access an online community, online instant messaging service and social network to enable them to share, exchange and distribute data and information to customers and prospects; Customer relationship management services through software that enables businesses to access an online community, online instant messaging service and social network to enable them to share, exchange and distribute data and information to customers and prospects; Commerce, sales management, marketing and advertising services through online communities, online instant messaging services and social networks; Sales administration services through software to facilitate customer communication, inventory synchronisation, order management and standardisation, customer data sharing and workflow creation to increase revenues and reduce costs by automating customer conversations; Provision of business, marketing and advertising information via online communities, online instant messaging services or social networks; Business information; Collection and systematisation of information within computer databases; Business data analysis services; Data processing services; Marketing data analysis; Compilation and analysis of marketing information and customer data, namely customer relationship management data; Advertising and marketing services.
Class [38]
Communications Services
Provision of access to databases; Provision of access to global computer networks; Provision of access to online communities, online instant messaging services and social networks; Provision of telecommunications information, online communities, online instant messaging services and social networks; Transmission of digital messages, images and files.
Class [42]
Computer & Software Services & Scientific Services
Software development, configuration, supply, integration and installation services for accessing an online community, an online instant messaging service and a social network enabling users to share, exchange and distribute data and information; Software development, configuration, supply, integration and installation services to enable businesses to access an online community, an online instant messaging service and a social network to share, exchange and distribute data and information to customers and prospective customers; Design, development, configuration, supply, integration and installation services for software offering technology that provides businesses with a means to engage and communicate with customers; Design, development, configuration, supply, integration and installation services for software that enables businesses to communicate directly with customers in real time via instant messaging; Software design, development, configuration, supply, integration and installation services in respect of artificial intelligence (AI) that enables businesses to engage directly with customers; Software design, development, configuration, supply, integration and installation services in respect of artificial intelligence (AI) technology to automatically answer customers' frequently asked questions, and ask human agents to intervene in real time when required; Design, development, configuration, provision, integration and installation services in respect of software featuring Artificial Intelligence (AI) that enables customer ordering, delivery of orders and payment processes via instant messaging; Design, development, configuration, supply, integration and installation services in respect of software to facilitate customer communication, inventory synchronisation, order management and standardisation, customer data sharing and workflow creation to increase revenues and reduce costs by automating customer conversations; Consulting services in the development of software products for commercial and marketing purposes providing access to an online community, online instant messaging service or social network; Research, design and development services in respect of new software products for commercial and marketing purposes enabling access to an online community, online instant messaging service and social network; Search, design and development services in respect of new software products for commercial and marketing purposes, enabling access to an online community, an online instant messaging service or a social network; Design, development, configuration, provision, integration and installation services in respect of software for the deployment of marketing campaigns, customer relationship management (CRM) software, software for the extraction of information from data sources, software for the retrieval, tracking, analysis, testing, measurement and management of data, customer data and customer interactions, software for e-commerce using customer relationship management technology.
