Classification Information
Class [35]
Advertising, Business & Retail Services
Management of freephone numbers; Operation of a telephone switchboard for others; Management of telephone call centers for other; Telephone answering; Marketing by telephone; Information relating to sales (pre-sales and post-sales); Consumers (Commercial information and advice for -) [consumer advice shop]; Organisation, for others, of video welcoming services and video receptions; Organisation for a third party of telephone welcoming services and of telephone receptionist services; Administrative management of customer satisfaction programmes, orientation, strategy, Methodologies, Analysis, Statistics; Business continuity and disaster recovery, namely management of business disasters; Business disaster recovery; business continuity and disaster planning; Business consultancy services relating to disaster planning and recovery; Single point of contact (SPOC) services, namely administrative management of the reception, registration, characterisation and follow-up of problems, for resolving online or for assigning to the appropriate department; Electronic order processing; Administrative order processing; Telephone order-taking services for others; Administrative management of orders; Administrative processing of computerized purchase orders; Administrative processing of orders; Management of requests for business assistance relating to orders; Management of CUP (single reservation centre) services via telephone relating to the reservation of healthcare services, reservation/cancellation of medical visits/examinations; Information relating to the collection of examination results; Management of a telephone pharmacovigilance service for others, collection and registration of all the reports made; Support in pharmacovigilance procedures via telephone answering, collection of reports, sending of e-mail and SMS messages, creation of schedules for pharmacovigilance procedures and schedules for warning or danger signals; Business consulting; Business networking services; Marketing services; Promotional, marketing, advertising and publicity services; Planning of marketing strategies; Marketing for businesses; Internet marketing; Marketing analysis and research services; Consultancy in the field of marketing and advertising; Consultancy services in the field of affiliate marketing; Development of marketing strategies and concepts; Business research; Marketing studies; Business management; Business management; Business appraisal; Office functions; Business administration; Advisory services relating to business risk management; Advertising; Digital advertising services; Provision of commercial information; Business assistance; Management and administrative services; Arranging of trading transactions and commercial contracts; Sales promotion for others; Procurement services for third parties (acquisition of goods and services for other companies); Marketing the goods and services of others; Arranging of commercial and business contacts; Collection of data; Presentation of goods on communication media, for retail purposes; Demonstration of goods; Sponsorship search; Business inquiries; Business information; Business brokerage and consultancy; Business consultancy, management, planning and supervision; Commercial administration of licences for the goods and services of others; Commercial intermediation services; business development services; Organisation of events, exhibitions, trade fairs and shows for commercial, promotional or advertising purposes; Organisation, implementation and supervision of loyalty and incentive schemes; Distribution and dissemination of advertising, marketing and publicity material; Distribution of samples for publicity purposes; Publication of printed matter for advertising purposes; Publication of publicity materials on-line; Consultancy and advisory services in the field of business strategy; Consultancy in the sectors of communications, advertising and online sales; Specialist consultancy and support in the sector of online sales; Advertising and sales promotion; Planning of advertising; Online advertising and marketing; Advertising of business web sites; Advertising for others; "pay per click" advertising; Arranging and placing of advertisements; Preparation and submission of customised advertisements for others; Compilation of advertisements for use on the internet; Development of promotional campaigns; Copywriting; Writing of publicity texts; Publication of publicity materials and texts; Dissemination and updating of publicity texts; Dissemination of advertising for others via an online communications network; business advice services relating to advertising; Consultancy regarding advertising communications strategy; Brand positioning services; Brand positioning services; Corporate identity services; Advertising services to create corporate and brand identity; Advisory services relating to corporate identity; Graphic advertising services; Web site traffic optimisation; Search engine optimisation for sales promotion; Web indexing for commercial or advertising purposes; Web indexing for commercial or advertising purposes; Consultancy relating to search engine optimisation; Provision of information and advisory services relating to e-commerce; Analysis of advertising response; Consumer response analysis; Consumer market information services; Consumer research; Providing advice relating to the analysis of consumer buying habits; Business intermediary and advisory services in the field of selling products and rendering services; Outsourcing services in the field of business operations; Outsourcing (business assistance); Sales account management; Advertising services relating to the sale of goods; Promoting the sale of the services [on behalf of others] by arranging advertisements; Electronic commerce services, namely, providing information about products via telecommunication networks for advertising and sales purposes; Arranging commercial transactions, for others, via online shops; Providing advice relating to sales methods and techniques; Information about sales methods; Presentation of companies on the Internet or other means of communication; Presentation of goods on communication media, for retail purposes; Promoting the goods and services of others through advertisements on Internet websites; Providing of services for buyers and sellers on the online market; Supply chain management services; Inventorying merchandise; Computerised inventory preparation; Compiling indexes of information for commercial or advertising purposes; Computerised inventory control; Conducting of stocktaking; Inventory control; Electronic stock management services; Consultancy in relation to business management in the field of transport and delivery; Administrative processing of purchase orders; Compiling and input of information into computer databases; Compilation and systemization of information into computer databases; Compilation of statistical information; Computerized file management; Entering of information into a computer database; computerized register management; Advertising.
Class [38]
Communications Services
Exchange of electronic information via chats and video chats; Electronic communication via chats and video chats; Remote switchboard services; Video link kiosks, namely video communication, transmission of information through video communication systems, transmission of audio, video and multimedia content via the internet and other communications networks; Telecommunications for disaster recovery; Transmission of electronic orders; Transmission of digital files; Communications through virtual private networks [vpn]; Data transmission; Computer communication services; Electronic data interchange services; Data streaming; Electronic communications consultancy; Telecommunications consultancy; Telecommunications services between computer networks; Providing access to electronic communications networks and electronic databases; Providing user access to global computer networks; Data transmission; Telecommunications consultancy; Telecommunications on digital networks; Broadcasting services; Message sending; Message collection and transmission services; Telecommunications for the transmission of data; Computer data transmissionservices; Transmission of data via email; Transmission of data, messages and information; Transmission of information by computer; Computer-aided transmission of messages and images; Computer communications services for the transmission of information; Telephone services; Telephone exchange services; Computerised telephone services; Communication via fixed and mobile telephones; Communications via fixed and mobile telephony; Telecommunication and communication services; Telecommunications.
Class [41]
Education and Entertainment Services
Workshops for training purposes; Organisation, preparation and conducting of workshops; Consultancy and information relating to the preparation, organisation and conducting of workshops (training); Design (consultancy) in the field of training; Individual or group coaching and counselling; Training in communication techniques; Training services relating to computer systems; Training in the operation of computerised systems; Training in the use of computer software; Computer training; Training services relating to design; Training; Education and instruction; Providing of training and further training; Distance learning services provided online; Providing of training; Vocational skills training; Providing of advanced and further training; Provision of training courses; Conducting of training courses relating to business and business management; Organisation, arranging and conducting of conferences, congresses, colloquiums, seminars, symposiums, training courses and workshops; Consultancy and vocational guidance (training and education); Training in the form of professional support; Conducting of commissioned training seminars for businesses; Arranging and conducting of workshops, seminars and lessons at home; Instruction and providing of training in strategic planning relating to advertising, promotion, marketing and business; Instruction and providing of training in relation to retail marketing; Educational services relating to sales training; Conducting of training courses in relation to technology and innovation; Business training services; Conducting workshops (training); Conducting of study groups (training); Education; Entertainment; Sporting and cultural activities.
Class [42]
Computer & Software Services & Scientific Services
Release, providing and use of software using the SaaS model; Providing of technical solutions in the field of telecommunications (solution providers); Computer disaster recovery planning; Network operations centres (NOCs), namely supervision, monitoring and maintenance of a telecommunications network; Security services relating to business computer systems (security operations centres (SOCs)); Professional consultancy relating to computer security; Design and development of Internet security programs; Design and development of security systems for electronic data; Use and providing of a computer system for managing requests for assistance; Single point of contact (SPOC) services, namely management, via computer, of the reception, registration, characterisation and follow-up of problems, for resolving online or for assigning to the appropriate department; Control rooms, namely computer services provided by a control room in the field of technical assistance, proactive monitoring of systems and networks of others; Help desks, info care services and trouble ticketing, namely technical assistance (consultancy) in the fields of information technology and telecommunications; Support and maintenance services for computer software, Software support and maintenance services; Information technology support services; Technical assistance relating to the supervision of networks and systems; Provision of on-line support services for computer program users; Proactive monitoring of the network systems of others; Software development; Maintenance of data bases; Computer system analysis; Computer system design; Cloud computing; Server administration; Consultancy in the field of computers; Computer software design; Installation, maintenance and updating of computer software; Development of data bases; Computer systems integration services; Consultation services relating to computer systems; Rental of software; Consultancy in the field of computer hardware and software; Consulting in the field of cloud computing networks and applications; Design and development of systems for data input, processing, display and storage; Design, creation, programming and maintenance of web pages; Programming of customized web pages; Programming of customised web pages featuring information defined by users and personal profiles and information; Scientific and technological services and research and design relating thereto; Industrial analysis and research services; Design and development of computer hardware and software.
