EvaluAgent Cusomer Experience Improvement

Class [35]
Advertising, Business & Retail Services

Business and office services; customer relation management services; customer helpline and enquiry services; operating and managing call centre services for others; telephone answering services; quality assurance and customer satisfaction evaluation frameworks for behaviours around customer contact; services to mark, analyse and report customer contact; customer contact management, customer enquiry services, call centre and e-mail communication and enquiry services; complaint handling services; business services for performance management; outsourcing services for others via chat, mail, telephone or electronic mail in the fields of customer contact management and customer enquiry; operating computerised customer service contact centres for processing customer communications via telephone, fax, e-mail, chat, social media, and the internet.