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United Kingdom

£
Registered

on 1 Sept 2020

Last Applicant/ Owned by

Microsoft Corporation

One Microsoft Way, Redmond, Washington 98052-6399, United States of America

, ,

Serial Number

UK00003528711 filed on 1st Sept 2020

Registration Number

UK00003528711 registered on
18th Dec 2020

Correspondent Information

CMS Cameron McKenna Nabarro Olswang LLP

Cannon Place, 78 Cannon Street, London

EC4N 6AF,

CUSTOMER VOICE

computer software, downloadable software and application software for customer service management, task automation management, customer relationship m Read More

Classification Information


Class [9]
Computer & Software Products & Electrical & Scientific Products


Computer software, downloadable software and application software for customer service management, task automation management, customer relationship management, the analysis, warehousing, processing and management of data, big data management, and cloud computing software for use with all of the foregoing; computer software, downloadable software and application software for a user interface and customisable dashboard, to manage, automate, despatch and gather surveys, questionnaires, data and feedback; computer software, downloadable software and application software used to track and analyse surveys, questionnaires, data and feedback, produce reports showcasing results, analytics and trends, and integrate survey, questionnaire and feedback data with information held on separate software and software applications; computer software, downloadable software and application software to enable use/despatch of survey and questionnaire templates, and for creating, customising and despatching personalised surveys and questionnaires; computer software, downloadable software and application software for automating the timing of survey and questionnaire despatch to third parties, and enabling the programming and despatch of auto-responses to third parties; Intelligent gateways for real-time data analysis.

Class [42]
Computer & Software Services & Scientific Services


Providing temporary use of non-downloadable software, Software as a service (SaaS) and Platform as a Service [PaaS] services, featuring software for customer service management, task automation management, customer relationship management, the analysis, warehousing, processing and management of data, big data management, and cloud computing services for use with all of the foregoing; providing temporary use of non-downloadable software, Software as a service (SaaS) and Platform as a Service [PaaS] services, featuring software providing a user interface and customisable dashboard, to manage, automate, despatch and gather surveys, questionnaires, data and feedback; providing temporary use of non-downloadable software, Software as a service (SaaS) and Platform as a Service [PaaS] services, featuring software used to track and analyse surveys, questionnaires, data and feedback, and produce reports showcasing results, analytics and trends, and integrate survey, questionnaire and feedback data, with information held on separate software and software applications; providing temporary use of non-downloadable software, Software as a service (SaaS) and Platform as a Service [PaaS] services, featuring software to enable use/despatch of survey and questionnaire templates, and for creating, customising and despatching personalised surveys and questionnaires; providing temporary use of non-downloadable software, Software as a service (SaaS) and Platform as a Service [PaaS] services, featuring software for automating the timing of survey and questionnaire despatch to third parties, and enabling the programming and despatch of auto-responses to third parties; online technical support in the field of computers, computer software and computer systems, namely, 24/7 service desk or help desk services for database systems, software applications and web applications.

Mark Details


Serial Number

UK00003528711

Mark Type

Word

Kind of mark

Individual