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Mark	Details	Status	Class/Description
	AVAYA AVA Avaya LLC UK00917947203	Registered	Providing temporary use of non-downloadable ai / ml customer service s... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Downloadable cloud-based and on-premise artificial intelligence (ai) / machine learning (ml) customer service software for simulating conversations, mining and analyzing data utilizing natural language processing (nlp) and computational linguistics in connection with real-time and historical digital customer attributes; downloadable cloud-based and on-premise ai / ml-based chat-bot, voice assistants via speech-to-text and text-to-speech and virtual agents for automating customer inquiries via private social media messaging, mobile app-chat, web-chat, sms, mining public social media postings and tweets; downloadable cloud-based and on-premise ai / ml-based chat-bot, voice assistants via speech-to-text and text-to-speech and virtual agents for simulating conversations, augmenting agent interaction with customers via private social media messaging, mobile app-chat, web-chat, sms, mining public social media postings and tweets; downloadable cloud-based and on-premise ai / ml customer service software having cognitive computing technologies that provide multi-modal nlp, ai / ml, simulated conversations and predictive analytics for contextual analysis in connection with customer agent interactions; computer software that integrates nlp, ml, computational linguistics (cl), information retrieval (ir) and language identification (li), which is capable of understanding general human queries and formulating responses; computer software and instructional manuals sold as subscription or under right-to-use, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; downloadable cloud-based and on-premise computer software for use in controlling the operation and execution of computer systems, programs, and networks, downloadable cloud-based and on-premise computer software for use in connecting disparate computer networks and systems, servers and storage devices, downloadable cloud-based and on-premise computer operating system software, downloadable cloud-based and on-premise computer software for linking together computers and for enabling computing across a globally accessible network, and downloadable cloud-based and on-premise computer software for managing software and processes that exist within an information technology environment, and instructional manuals sold as a unit therewith, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; and downloadable cloud-based and on-premise computer software that integrates nlp, cl, ir, li, and ml which is capable of understanding general human queries and formulating responses. Class 042 Class 042 Computer & Software Services & Scientific Services Providing temporary use of non-downloadable ai / ml customer service software for simulating conversations, mining and analyzing data utilizing nlp and computational linguistics in connection with real-time and historical digital customer attributes; providing temporary use of non-downloadable ai / ml-based chat-bot, voice assistants via speech-to-text and text-to-speech and virtual agents for automating customer inquiries via private social media messaging, mobile app-chat, web-chat, sms, mining public social media postings and tweets; providing temporary use of non-downloadable ai / ml-based chat-bot, voice assistants via speech-to-text and text-to-speech and virtual agents for simulating conversations, augmenting agent interaction with customers via private social media messaging, mobile app-chat, web-chat, sms, mining public social media postings and tweets; providing temporary use of non-downloadable ai / ml customer service software having cognitive computing technologies that provide multi-modal nlp, ai / ml, simulated conversations and predictive analytics for contextual analysis in connection with customer agent interactions; providing temporary use of non-downloadable computer software for use in controlling the operation and execution of computer systems, programs, and networks, providing temporary use of non-downloadable computer software for use in connecting disparate computer networks and systems, servers and storage devices, providing temporary use of non-downloadable computer operating system software, providing temporary use of non-downloadable computer software for linking together computers and for enabling computing across a globally accessible network, and providing temporary use of non-downloadable computer software for managing software and processes that exist within an information technology environment, and providing access to instructional manuals sold as a unit therewith, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; and providing temporary use of non-downloadable computer software that integrates nlp, cl, ir, li, and ml which is capable of understanding general human queries and formulating responses.

Registered

AVAYA AVA

Avaya LLC

009

Class 009

Computer & Software Products & Electrical & Scientific Products

Downloadable cloud-based and on-premise artificial intelligence (ai) / machine learning (ml) customer service software for simulating conversations, mining and analyzing data utilizing natural language processing (nlp) and computational linguistics in connection with real-time and historical digital customer attributes; downloadable cloud-based and on-premise ai / ml-based chat-bot, voice assistants via speech-to-text and text-to-speech and virtual agents for automating customer inquiries via private social media messaging, mobile app-chat, web-chat, sms, mining public social media postings and tweets; downloadable cloud-based and on-premise ai / ml-based chat-bot, voice assistants via speech-to-text and text-to-speech and virtual agents for simulating conversations, augmenting agent interaction with customers via private social media messaging, mobile app-chat, web-chat, sms, mining public social media postings and tweets; downloadable cloud-based and on-premise ai / ml customer service software having cognitive computing technologies that provide multi-modal nlp, ai / ml, simulated conversations and predictive analytics for contextual analysis in connection with customer agent interactions; computer software that integrates nlp, ml, computational linguistics (cl), information retrieval (ir) and language identification (li), which is capable of understanding general human queries and formulating responses; computer software and instructional manuals sold as subscription or under right-to-use, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; downloadable cloud-based and on-premise computer software for use in controlling the operation and execution of computer systems, programs, and networks, downloadable cloud-based and on-premise computer software for use in connecting disparate computer networks and systems, servers and storage devices, downloadable cloud-based and on-premise computer operating system software, downloadable cloud-based and on-premise computer software for linking together computers and for enabling computing across a globally accessible network, and downloadable cloud-based and on-premise computer software for managing software and processes that exist within an information technology environment, and instructional manuals sold as a unit therewith, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; and downloadable cloud-based and on-premise computer software that integrates nlp, cl, ir, li, and ml which is capable of understanding general human queries and formulating responses.

042

Class 042

Computer & Software Services & Scientific Services

Providing temporary use of non-downloadable ai / ml customer service software for simulating conversations, mining and analyzing data utilizing nlp and computational linguistics in connection with real-time and historical digital customer attributes; providing temporary use of non-downloadable ai / ml-based chat-bot, voice assistants via speech-to-text and text-to-speech and virtual agents for automating customer inquiries via private social media messaging, mobile app-chat, web-chat, sms, mining public social media postings and tweets; providing temporary use of non-downloadable ai / ml-based chat-bot, voice assistants via speech-to-text and text-to-speech and virtual agents for simulating conversations, augmenting agent interaction with customers via private social media messaging, mobile app-chat, web-chat, sms, mining public social media postings and tweets; providing temporary use of non-downloadable ai / ml customer service software having cognitive computing technologies that provide multi-modal nlp, ai / ml, simulated conversations and predictive analytics for contextual analysis in connection with customer agent interactions; providing temporary use of non-downloadable computer software for use in controlling the operation and execution of computer systems, programs, and networks, providing temporary use of non-downloadable computer software for use in connecting disparate computer networks and systems, servers and storage devices, providing temporary use of non-downloadable computer operating system software, providing temporary use of non-downloadable computer software for linking together computers and for enabling computing across a globally accessible network, and providing temporary use of non-downloadable computer software for managing software and processes that exist within an information technology environment, and providing access to instructional manuals sold as a unit therewith, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; and providing temporary use of non-downloadable computer software that integrates nlp, cl, ir, li, and ml which is capable of understanding general human queries and formulating responses.

Providing temporary use of non-downloadable ai / ml customer service s...

Owners

Avaya llc (1)

Categories

Class 9 (1)

Class 42 (1)

Attorney

Appleyard lees ip llp (1)

Correspondents

15 clare road (1)

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