Computer systems and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablets, phones and kiosks; computer systems and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems and software used to create and administer software for automating customer service and sales tasks.

Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service.

Shoemakers' wax; scouring solutions; scale removing preparations for household purposes; laundry soaking preparations; laundry wax; laundry preparations; laundry bleach; pumice stone; stain-removers; furbishing preparations; polishing creams; polishing wax; parquet floor wax; cleaning waste pipes (preparations for -); cleaning preparations; detergents other than for use in manufacturing and for medical purposes; floor wax; soap for brightening textile; shoe polish; sharpening preparations; windshield cleaning liquids; bleaching preparations; drain cleaning preparations.

Metal foil for packaging.

Accelerated ageing furnaces;Accelerated ion devices [for treating the air];Accent lights for indoor use;Accumulation boilers;Accumulators (Heat -);Accumulators (Steam -);Acetylene burners;Acetylene flares;Acetylene generators;Adjustable coated baffle grease filters [parts of cooker hoods].

Labels carrying magnetically, optically, or electronically recorded or encoded information; encoded labels; printers; printers for labels; radio frequency identification (RFID) credentials, namely, tags, inlays, and labels, and readers for radio frequency identification credentials; software for transmission, monitoring and analysis of tracking information sensed from RFID credentials and sensors; labels containing RFID tags.

Paper labels; paper tags; adhesive labels; self-adhesive labels; heat transfer decals made of ink and adhesive; heat transfer decals; stretchable heat transfer decals; transfer labels made of film, ink and adhesive covering a design; heat transfer decals for clothing and apparel accessories; breathable transfer decals.

Computer game software.

Games and playthings; gymnastic and sporting articles not included in other classes; decorations for Christmas trees.

Diabetic monitoring apparatus;Medical instruments;Surgical instruments;Medical apparatus and instruments;Medical apparatus and devices;Apparatus for carrying-out diagnostic tests for medical purposes.

Eyewear pouches; Sunglass nose pads; Spectacle nose pads; Coloured contact lenses; Spectacle frames made of a combination of metal and plastics; Spectacle frames made of metal; Spectacle frames made of plastic; Frames for spectacles and sunglasses; Spectacle frames made of metal or of a combination of metal and plastic; Spectacle frames made of metal and of synthetic material; Sunglasses; Parts for spectacles; Nose pads for eyewear; Optical goods; Lens; Smartglasses; Glasses, sunglasses and contact lenses; Spectacles; Spectacles; Anti-glare glasses; Anti-glare glasses; Spectacle cords; Spectacle cords; Eyeglass shields; Covers for glasses; Spectacle frames; Spectacle cords.

Jewellery findings; Amulets [jewellery]; Rings [jewellery]; Decorative articles [trinkets or jewellery] for personal use; Jewellery; Paste jewellery; Jewellery made of precious metals; Bracelets; Jewel chains; Chains of precious metals; Jewellery charms; Jewel cases; Brooches [jewellery]; Pins [jewellery]; Key rings and key chains, and charms therefor; Key chains; Time instruments; Jewellery; Earrings; Medals; Jewellery; Cuff links; Tie clips.

Toys, games and playthings; parts, fittings and accessories for the aforesaid goods.

Digital sensors; Electric sensors; Electronic sensors; Optical fibre sensors; Optical sensors; Photoelectric sensors; Piezoelectric sensors; Sensors, detectors and monitoring instruments; Ultrasonic sensors; Water level detection apparatus.

Structural elements (Non-metallic -) for use in building; Construction elements of plastic; Building materials of plastics material; Building and construction materials and elements, not of metal; Building boards of plastics materials; Building materials of plastics material; Space frame modular units, not of metal; Drainage installations (Non-metallic -); Drain pipes, not of metal; Liquid storage tanks [structures] made of masonary or wood; Plastic conduits for drainage; Building boards of plastics materials; Materials, not of metal, for building and construction; Rainwater traps and covers (Non-metallic -); Rainwater reservoirs (Non-metallic -); Guttering (Non-metallic -) for the collection of rainwater; Guttering (Non-metallic -) for the dispersal of rainwater; Rigid pipes, not of metal, for building; Rigid pipes, not of metal, for building; Storage tanks [structures], not of metal; Plastics pipes [rigid] for water; Underground buffer storage, Not of metal, To take in and drain away collected rainwater; Prefabricated building elements (Non-metallic -) for on site assembly; Manufactured building elements (Non-metallic -); Prefabricated building components (Non-metallic -); Prefabricated non-metal buildings; Rainwater drainage apparatus of plastics materials; Non-metallic conduits for water discharge; Non-metallic water pipes [other than parts of sanitary installations]; Water-pipes, not of metal; Water tanks (non-metallic -) [structures]; Non-metallic conduits for water distribution.

Business services; business research and business consultancy services; business management; business administration; office functions; business consultancy, information or enquiries; employment agencies; management and organization consultancy services; business advisory services; personnel management consultancy; business management assistance; personnel recruitment; advertising and promotion services and information services provided on-line from a computer database or the internet relating to jobs, employment and recruitment of personnel; provision of space on web sites for advertising jobs; employment agency services; job agency services; professional mediation provided by means of interactive databases relating to recruitment of personnel and employment

Education; providing of training; entertainment; sporting and cultural activities; events management; professional development training; conducting, organising and arranging events; provision of facilities for entertainment and recreation; provision of facilities for recreation, arranging of group recreation; organisation of competitions; training courses and support relating to the development of modern and effective business operations ;training courses and support for new business operations and expanding existing business operations; training courses and support relating to comprehensive and cost effective business solutions; training courses and support relating to the implementation of systems concerning staff training; training courses and support relating to operations management structures and processes; training courses and support relating to operationally effective and cost effective operations designed to meet business needs; training courses, support and advice relating to the latest systems and equipment concerning effective business operations; training courses and support relating to the development of a modern and effective business operation; training courses and support relating to traditional modes of operation; training courses and support relating to the effective management and operation of businesses involved in the air transport field ; training courses and support relating to the introduction of new systems and procedures to enhance the business performance; training courses and support relating to the set up of airport ground systems and procedures; training courses and support relating to a safe and efficient operation in the cabin of an aircraft; training courses and support relating to effective aircraft cabin safety; training courses and support relating to enhancing aircraft cabin safety; training courses and support relating to aircraft cabin safety equipment to meet regulatory requirements and the effective deployment of such equipment in the aircraft together with the most effective procedures for use; training courses and support relating to suitable aircraft cabin safety procedures for use by the flight crew in both normal and abnormal situations; training courses and support relating to the identification and effective solutions concerning neglected areas of businesses; training courses and support relating to devising and implementing facets of cabin safety requirements; training courses and support relating businesses connected with airline travel in order to enhance safety and operation to inspire the confidence clients and passengers; training courses and support relating to flight crews, cabin crews and operations personnel; training courses and support relating to appropriate business structures, methods and processes that will lead to customer satisfaction; training courses and support relating to systems you deployed on the ground in the field of aircraft travel for the effective control and supervision operation; training courses and support relating to the enhancement of employee performance; training courses and support relating to the conducting of passenger research in the field of aircraft travel; training courses and support relating to analysis of customer and passenger research in the field of airline travel; training courses and support relating to travel operators including railway stations, airlines, ferry and cruise lines, and motorway service station operators; training courses and support to help businesses understand their customer base and market, evaluate revenue potential and maximise customers' secondary spend in all areas of the commercial offers; training courses and support relating to planning, design, consumer understanding and business plan modelling to provide a level of creativity and analysis in the field of aircraft travel; training courses and support relating to the right techniques to employ for customer relations and customer service; training courses and support relating to the right techniques to employ for customer relations and customer service in the field of airline travel; training courses and support relating to continual improvements in customer service in the field of aircraft travel; training courses and support relating competitor analysis in order to fully understand the competitive environment of businesses engaged in connection with airline travel; training courses and support relating to scenario testing taking into account all operational and commercial needs of customers in the field of aircraft travel; training courses and support relating to helping companies build high performing teams and develop management team-effectiveness; training courses and support relating to the right attitudes, knowledge and skills employees should have to enhance consumer experience in the field of aircraft travel; training courses and support relating to management training in order to enhance management approach and leadership skills through highly interactive and practical series of exercises; training courses and support relating to delivering a customer focused culture in business in the field of aircraft travel with the aim of increasing customer satisfaction, improving people engagement and driving better revenue opportunities; training courses and support relating to customer service training, customer service courses, workshops and one-on-one coaching which will help businesses in the field of aircraft travel improve customer experience; training courses and support relating to basic customer service skills courses through to advanced customer service workshops; training courses and support relating to the development of staff, processes and practices, to win customer loyalty and retention and increase the life-time value of customer relationships; training courses and support relating to enabling students to develop the skills they need to carry out airline flight attendant duties effectively; training courses and support relating to services airlines and corporate and private operators in the field of aircraft travel; advice, assistance, support, information, advisory and consultancy services in relation to the aforesaid services