Provision of medical and healthcare advice and assistance.

Computer software, downloadable computer software and computer applications for use in the fields of employee and customer experience and support incorporating omnichannel routing, analytics, artificial intelligence, automation, workforce optimization, customer journey optimization, performance management; computer software for integrated voice infrastructure and turnkey telephony, and for application program interfaces; computer software for data gathering, processing and analyzing employee persona, employee engagement and profile building, employee interaction behaviors with customers, employee skills, employee customer satisfaction scores, employee average handle time, employee education, tenure, training, coaching, scheduling, adherence, preferences, goals, evaluation history and past experience for the purpose of improving customer service, experience and satisfaction, improving employee and workforce performance and employee empowerment in the field of employee work performance; computer software for data management, analysis, interpretation and identification of employee performance, employee success modeling, employee behavioral analytics, employee real-time analytics and guidance, employee agent guidance and employee process automation, reporting and decision support in the field of contact center operational efficiency, customer service and experience for the purpose of improving sales and marketing effectiveness, employee work performance, employee empowerment and employee flexibility within the contact/engagement center operation; computer software in the field of audio search and transcription technology, namely, software for collecting, indexing, enabling searching of, and providing analytics relating to recorded media; computer software in the field of audio search and transcription technology, namely, software for embedding phonetic search technology in computer applications.

Cloud-based computer software, non-downloadable computer software and non-downloadable computer applications for use in the fields of employee and customer computer software incorporating omnichannel routing, analytics, artificial intelligence, automation, workforce optimization, customer journey optimization, performance management; providing online temporary use of application program interfaces for integrated voice infrastructure and turnkey telephony; application service provider featuring software for queuing, handling, logging, recording, monitoring, tracking, supervising, managing, routing, disposition and distribution of telephone calls, facsimile transmissions, emails, social media, and web based messages to or from in office or at home employees, contractors, subcontractors, parties, callers or customers for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; application service provider featuring software for scheduling, surveying, monitoring, supervising, rating, reviewing managing, forecasting, recording, analyzing and training employees for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; application service provider featuring an application software development tool for use in customizing telecommunication service applications, namely, software for queuing, handling, logging, recording, monitoring, tracking, supervising, managing, routing, disposition and distribution of telephone calls, facsimile transmissions, emails, social media, and web based messages to or from in office or at home employees, contractors, subcontractors, parties, callers or customers for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; and technical support services, namely, troubleshooting of computer software problems; computer software consultation; providing information relating to computer software maintenance, use and development; all included in this class.

Watches made in Switzerland.

Arranging of award ceremonies; conducting of business conferences; arranging group recreational activities; production of audio and/or video recordings, other than advertising; electronic publication of information on a wide range of topics, including online and over a global computer network; provision of education services via an online forum; provision of entertainment services via an online forum; magazine publishing; arranging of conferences; management of educational events; management of education services; organisation of galas; arranging of competitions; publication of multimedia material online; online (electronic) publication of news; publishing of printed matter; production of radio and television programmes.

Computer software, downloadable computer software and computer applications for use in the fields of employee and customer experience and support incorporating omnichannel routing, analytics, artificial intelligence, automation, workforce optimization, customer journey optimization, performance management; integrated voice infrastructure and turnkey telephony, application program interfaces; computer software for data gathering, processing and analyzing employee persona, employee engagement and profile building, employee interaction behaviors with customers, employee skills, employee customer satisfaction scores, employee average handle time, employee education, tenure, training, coaching, scheduling, adherence, preferences, goals, evaluation history and past experience for the purpose of improving customer service, experience and satisfaction, improving employee and workforce performance and employee empowerment in the field of employee work performance; computer software for data management, analysis, interpretation and identification of employee performance, employee success modeling, employee behavioral analytics, employee real-time analytics and guidance, employee agent guidance and employee process automation, reporting and decision support in the field of contact center operational efficiency, customer service and experience for the purpose of improving sales and marketing effectiveness, employee work performance, employee empowerment and employee flexibility within the contact/engagement center operation; computer software in the field of audio search and transcription technology, namely, software for collecting, indexing, enabling searching of, and providing analytics relating to recorded media; computer software in the field of audio search and transcription technology, namely, software for embedding phonetic search technology in computer applications.

Cloud-based computer software, non-downloadable computer software and non-downloadable computer applications for use in the fields of employee and customer computer software incorporating omnichannel routing, analytics, artificial intelligence, automation, workforce optimization, customer journey optimization, performance management; providing online temporary use of application program interfaces for integrated voice infrastructure and turnkey telephony; application service provider featuring software for queuing, handling, logging, recording, monitoring, tracking, supervising, managing, routing, disposition and distribution of telephone calls, facsimile transmissions, emails, social media, and web based messages to or from in office or at home employees, contractors, subcontractors, parties, callers or customers for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; application service provider featuring software for scheduling, surveying, monitoring, supervising, rating, reviewing managing, forecasting, recording, analyzing and training employees for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; application service provider featuring an application software development tool for use in customizing telecommunication service applications, namely, software for queuing, handling, logging, recording, monitoring, tracking, supervising, managing, routing, disposition and distribution of telephone calls, facsimile transmissions, emails, social media, and web based messages to or from in office or at home employees, contractors, subcontractors, parties, callers or customers for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; and technical support services, namely, troubleshooting of computer software problems; computer software consultation; providing information relating to computer software maintenance, use and development; all included in this class.

Moistened tissues.

Aromatherapy fragrance candles; scented candles; beeswax for use in the manufacture of cosmetics; snowboard wax.

Antennas.

Lead generation services.

Publication of educational texts; Writing and publishing of texts, other than publicity texts; Arranging and conducting of seminars and workshops; Education information; Educational research; Education and instruction services; Online education services; Organisation of conferences, exhibitions and competitions.

Wooden floors; Parquet flooring and parquet flooring boards, including laminated parquet flooring and parquet flooring boards; Parquet flooring veneered with wood; Sheet material comprising layers of wood veneer pressed and glued together.

Floor coverings.

Insulating materials included in Class 17.