Business consultancy and advisory services;Business organisation and management consultancy in the field of personnel management;Business management consultancy in the field of executive and leadership development.

Business training services;Personnel training.

Computer hardware and software for use in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management incorporating workforce engagement software, namely, software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management; software for self-service, namely, intelligent virtual assistants, web and mobile self-service, and social communities; software for experience management, namely, software for capturing and correlating voice, video, email, text, chat, social digital, and survey interactions with customers for the purpose of improving customer service and experience; software for enterprise recording to enhance regulatory compliance and /or minimize fraud, namely, omnichannel recording of voice, text, screen, and / or video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud.

Consulting services in the fields of business enterprise solutions, computer software, hardware, and cloud deployment, self-service and automation, telecommunications, digital security and surveillance, computer and telecommunication networks and multimedia.

Marketing (Business advice relating to -);Marketing agency services.

Training consultancy;Training courses.

Providing retail comparative pricing and market intelligence data to others.

Data processing equipment; Computers; Computer software; Transmitters of electronic signals; Transmitters [telecommunications]; Downloadable image files; Downloadable music files; interfaces for computers; computers memory devices; computer programs; answering machines; central processing units [processors]; computer peripheral devices; all the foregoing excluding electronic publications and blogs in the field of technology.

Telecommunications; Communications by computer terminals;  Electronic mail; Telecommunications routing and junction services;  Voice mail services; Teleconferencing services; Videoconferencing services; Telephone services; all the foregoing excluding electronic publications and blogs in the field of technology.

Telecommunications; telecommunications services; telecommunications access services; telecommunication of information; telecommunications services provided via platforms and portals on the internet and other media; telecommunications by email; telecommunications services for the distribution of data; transfer of data by telecommunications; transfer of information and data via online services and the internet; transferring and disseminating information, data and audiovisual images via computer networks and the internet; transmission (computer aided-) of messages and images; transmission of audio and video content via computer networks; transmission of data, messages, information, audio, video and multimedia files, including downloadable files and files streamed over a global network; transmission of digital files and information; transmission of multimedia content via the internet; transmission of short messages [SMS], images, speech, sound, music and text communications between mobile telecommunications devices; data streaming; streaming of audio and video material on the internet; none of the aforesaid being for use in relation to energy management systems.

Application service provider; software as a service services; providing online non-downloadable software; none of the aforesaid being for use in relation to energy management systems.

Platform as a service (PAAS) featuring a software platform and online non-downloadable computer programs for use by website publishers to create a personalized media feed by enabling website publishers to enable or facilitate the uploading, downloading, streaming, posting, displaying, blogging, linking, modifying, sharing or otherwise providing electronic media or information over communication networks; Application service provider (ASP) services, namely, hosting computer software applications of others, limited to use by website publishers to create a personalized media feed; Application service provider (ASP) featuring software for use by website publishers to create a personalized media feed by enabling website publishers to enable or facilitate the uploading, downloading, streaming, posting, displaying, blogging, linking, modifying, sharing or otherwise providing electronic media or information over communication networks; Providing application programming interface (API) software for use in electronic messaging and transmission of audio, video, photographic images, text, graphics and data, all of the aforementioned limited to use by website publishers to create a personalized media feed and expressly excluding online marketing software and platform to track, integrate, connect, and analyze customer data for the purposes of building and managing customer loyalty, reward, and incentive programs, and for facilitating dissemination of personalized real-time promotional offers across various electronic and social media platforms and technical consulting services in the field of customer experience management programs, namely, design of software and websites to implement and administer customer loyalty, incentive, and reward programs and all of the aforementioned services not in the fields of welding, soldering, brazing, and/or cutting.

Non-alcoholic beverages; flavoured carbonated beverages; juices; waters as well as energy drinks; energy drinks enhanced with caffeine; soft drinks, namely energy soft drinks; vegetable drinks; guarana drinks; fruit drinks; drinking water; lemonade; syrups for lemonade; beer.

Instruction in social graces.

Electrical and electronic data processing apparatus and instruments; computer hardware; electrical and electronic apparatus for the storage, input and display of data; pre-recorded tapes, cassettes and discs; read-only memories recorded on compact discs; magnetic data carriers; information stored in or on electronic, magnetic and/or optical means; computer programs; computer software; downloadable computer software accessed by mobile devices; telecommunications apparatus; parts and fittings for the aforesaid goods.

Printed matter; printed publications; instructional and teaching materials (except apparatus).