Buildings, homes, flats and/or apartments all for retirement living.

Building services; construction services; building construction; building renovation, repair and/or, maintenance; interior and exterior decorating services; installation, maintenance and/or repair services relating to buildings and/or their parts and fittings; all the aforesaid services relating to retirement buildings, retirement homes, retirement flats and/or retirement apartments; provision of consultancy and advice in relation to the aforesaid services.

Downloadable electronic publications in the nature of books, booklets, brochures, monographs, newsletters, pamphlets, and reports in the fields of leadership, public policy, the humanities, and social, cultural, and economic and audio recordings in the fields of leadership, issues; video public policy, the humanities, and social, cultural, and economic issues.

Books, booklets, brochures, monographs, newsletters, pamphlets, and reports in the fields of leadership, public policy, the humanities, and social, cultural, and economic issues; printed seminar notes.

High speed data and file transfer software; server software for high speed data and file transfer; client software for high speed data and file transfer; software for the management and administration of high speed data and file transfer; software development kit comprised of software, application program interfaces and software libraries for use with high speed data and file transfer software; computer hardware for high speed data and file transfer; all of the foregoing excluding the measuring, weighing and pricing of goods, and excluding commodity ordering systems.

Computer software, namely, computer software for use in managing and controlling customer contact centers and workforce optimization capabilities, namely, computer software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts; computer software for controlling telecommunication systems utilized by customer contact centers comprised of Central and private telephone switches, interactive voice response units (IVR) and telephone dialers; computer software for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; computer software for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software for managing web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts; computer software for creating desktop and management tools for customer contact centers; computer software for integrating customer relationship management (CRM Integration); computer software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; computer software for use in connection with customer contact centers and back office operations, namely, computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, data encryption, desktop analytics and PCI compliance; and computer software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Consulting services in the field of design and development of computer software and hardware for use in the monitoring of customer contact centers, customer relationship management, workforce optimization and customer contact Center reporting; Software as a service (SAAS) services, namely, hosting software for use by others for use in managing and controlling customer contact centers and workforce optimization capabilities, namely, software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts; providing temporary use of non-downloadable software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (IVR) and telephone dialers; providing temporary use of non-downloadable software for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; providing temporary use of non-downloadable software used for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; providing temporary use of non-downloadable software used to support the activities of contact center customer service representatives and contact center managers; providing temporary use of non-downloadable software used to manage web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts; providing temporary use of non-downloadable software used to create desktop and management tools for customer contact centers; providing temporary use of non-downloadable software used to integrate customer relationship management (CRM Integration); providing temporary use of non-downloadable software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; providing temporary use of non-downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing temporary use of non-downloadable computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, data encryption, desktop analytics and PCI compliance; providing temporary use of non-downloadable software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), lifesaving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment and computers; computer software; computer hardware; parts and accessories therefor; fire extinguishing apparatus.

Telecommunication and communication services.

Telecommunications installations, apparatus and instruments and parts and fittings therefor; call management and call monitoring apparatus and instruments; computer hardware and computer software, all relating to customer relationship management and solutions, telecommunications, switching apparatus that manages incoming and outgoing telephone calls.

Telecommunication and communication services.

Financial managemnt services, capital investment services, fund management, investment management, investment advisory services, investment and trading strategy research, financial product development; information, consultancy and advisory services relating to the aforesaid services.

Financial management services, capital investment services, fund management, investment management, investment advisory services, investment and trading strategy research, financial product development; information, consultancy and advisory services relating to the aforesaid services but not including any insurance-related or insurance-linked products and services or property development services \.

Fungicides; biological fungicides; fungicides for agricultural and horticultural use; pesticides; pesticides for agricultural and horticultural use.

Steps [ladders] of metal; Ladders of metal; Step stools of metal; Stair treads [steps] of metal; Staircases of metal; Metal railings; Steel alloys.