Vacuum cleaners; vacuum cleaner bags; dust exhausting installations for cleaning purposes; suction machines for industrial use; waste compacting machines; garbage [waste] disposals; high-pressure washers.

Vehicles; apparatus for locomotion by land, air or water; waste collection vehicles; cleaning carts.

Scientific, nautical, surveying, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; phonograph records; data processing equipment and computers; acoustic couplers; connections for electric lines; connection units (electric-); aerials; peripherals adapted for use with computers; programs for computers, except business management software; computer software, recorded, except business management software; detectors; diagnostic apparatus, not for medical purposes; pressure measuring apparatus; electric sensors; coils, electric; transformers [electricity]; resistances, electric; wires, electric; cables, electric; condensers [capacitors]; telerupters; frequency meters; printed circuits; high-frequency apparatus; dog whistles; hygrometers; terminals [electricity]; coaxial cables; collectors, electric; comparators; contacts, electric; regulating apparatus, electric; headphones; loudspeakers; materials for electricity mains [wires, cables]; material testing instruments and machines; measuring apparatus; measuring devices, electric; measuring instruments; levelling staffs [surveying instruments]; plane tables [surveying instruments]; microphones; microprocessors; monitors [computer programs]; nautical apparatus and instruments; slope indicators; optical fibers [light conducting filaments]; apparatus and instruments for physics; pyrometers; levels [instruments for determining the horizontal]; acoustic conduits; diaphragms [acoustics]; sound locating instruments; horns for loudspeakers; commutators; integrated circuits; naval signalling apparatus; balances [steelyards]; transmitters of electronic signals; electronic tags for goods; electro-dynamic apparatus for the remote control of signals; sonars; probes for scientific purposes; converters, electric; walkie-talkies; transponders; monitoring apparatus, electric; ultrasound apparatus, not for medical purposes; junction sleeves for electric cables; connectors [electricity]; anemometers.

Plastics in extruded form for use in manufacture; insulating materials; acrylic resins, semi-processed; dielectrics [insulators] shock-absorbing buffers of rubber; composites; bonded fibre materials; insulating oil; insulating paper; carbon fibre; synthetic resins, semi processed; plastic substances, semi-processed; plastic fibres, other than for textile use; ceramic fibres; plastic film, other than for wrapping; ceramic films.

Pharmaceutical products and preparations and in particular blood proteins of natural or transgenic, synthetic or semi-synthetic origin.

Medical devices, namely, manual hand-held aspirators for medical use.

Printed educational and training materials, namely, booklets, pamphlets, and brochures relative to leadership assessment, development and enhancement.

Educational and training services, namely, conducting seminars, workshops, conferences, courses of instruction, classes, and individual instruction relative to leadership assessment, development and enhancement including analysis of data collected and generation of feedback report.

Articles of fire resistant clothing; articles of protective clothing specifically adapted for the prevention of accident or injury; bullet-proof vests; protective clothing (body armour).

Apparel (clothing, footwear, headgear); athletic clothing; vests.

Software; databases (electronic).

Business consultancy and advisory services; advisory services relating to the corporate structure of businesses; cost accounting; cost management accounting; professional business consultancy; business management and organization consultancy.

Apparatus for reproduction (recording, transmission or reproduction) of sound and images (including tools, computer softwares and hardwares for data processing, communication and duplicating); antennas, satellite antennas, amplifiers and parts thereof; vending machines, ticket dispensers, ATMs; electronic components used at machines and equipments automatic doors for buildings, automatic turnstiles, electric, electronic or remote control door closers/openers of buildings and vehicles.

Financial and monetary services.

Produits pharmaceutiques et vétérinaires; produits hygiéniques pour la médecine; substances diététiques à usage médical; aliments pour bébés; emplâtres, matériel pour pansements; matières pour plomber les dents et pour empreintes dentaires; désinfectants; produits pour la destruction des animaux nuisibles; fongicides et herbicides.

Computer software for data gathering, processing and analyzing employee persona, employee engagement and profile building, employee interaction behaviors with customers, employee skills, employee customer satisfaction scores, employee average handle time, employee education, tenure, training, coaching, scheduling, adherence, preferences, goals, evaluation history and past experience for the purpose of improving customer service, experience and satisfaction, improving employee and workforce performance and employee empowerment in the field of employee work performance; computer software for data management, analysis, interpretation and identification of employee performance, employee success modeling, employee behavioral analytics, employee real-time analytics and guidance, employee agent guidance and employee process automation, reporting and decision support in the field of contact center operational efficiency, customer service and experience for the purpose of improving sales and marketing effectiveness, employee work performance, employee empowerment and employee flexibility within the contact/engagement center operation; computer hardware; computer hardware and software for digital recording of voice, video, radio, VoIP, email, instant messaging, social media interactions, text messages, accessing the worldwide web, accessing the intranet, display screen, and accessing wireless and other multimedia communication, transmitted over telecommunication equipment and networks; computer hardware and software used to capture video, voice and data information and meta-data capture, signal processing, signal analysis, alarms, security, namely, enforcement, intelligence and internal security organizations, data storage, archiving and dissemination; computer application software for data management, analysis, interpretation, identification, reporting, and decision support related to recorded and non-recorded voice, video, radio, VoIP, email, instant messaging, social media interactions, text messages, worldwide web, intranet, screen, wireless and other unstructured multimedia interactions; computer application software for call center performance optimization, call center quality monitoring, enterprise business interactions analytics, public safety and transportation command and control, scenario reconstruction and investigation, security management, security surveillance and real-time threat detection, alarm analysis and management, lawful interception and intelligence systems, and financial crime, risk, and compliance; computer application software for situation management to enable situation planning, response and analysis for the security, safety and emergency markets; computer application software for data management, analysis, interpretation, identification, real-time analytics, decision-making, agent guidance, and process automation, reporting, and decision support related to recorded and non-recorded voice, video, radio, VoIP, email, instant messaging, social media interactions, text messages, worldwide web, intranet, display screens, wireless and other unstructured multimedia interactions for contact center operational efficiency, customer experience management, improving sales and marketing effectiveness, and reducing customer churn; telecommunication equipment, namely, audio and call recording and logging equipment, trunked radio equipment, and telecommunications hardware and software for monitoring and storing voice, video and data; computer software in the field of audio search and transcription technology, namely, software for collecting, indexing, enabling searching of, and providing analytics relating to recorded media; computer software in the field of audio search and transcription technology, namely, software for embedding phonetic search technology in computer applications; computer application software, namely, an application that allows mobile access to databases and software programs for the management of call centers and call center operations.

Training in the use of computer software.