Computer software, namely, computer software for use in managing and controlling customer contact centers and workforce optimization capabilities, namely, computer software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts; computer software for controlling telecommunication systems utilized by customer contact centers comprised of Central and private telephone switches, interactive voice response units (IVR) and telephone dialers; computer software for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; computer software for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software for managing web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts; computer software for creating desktop and management tools for customer contact centers; computer software for integrating customer relationship management (CRM Integration); computer software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; computer software for use in connection with customer contact centers and back office operations, namely, computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, data encryption, desktop analytics and PCI compliance; and computer software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Consulting services in the field of design and development of computer software and hardware for use in the monitoring of customer contact centers, customer relationship management, workforce optimization and customer contact Center reporting; Software as a service (SAAS) services, namely, hosting software for use by others for use in managing and controlling customer contact centers and workforce optimization capabilities, namely, software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts; providing temporary use of non-downloadable software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (IVR) and telephone dialers; providing temporary use of non-downloadable software for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; providing temporary use of non-downloadable software used for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; providing temporary use of non-downloadable software used to support the activities of contact center customer service representatives and contact center managers; providing temporary use of non-downloadable software used to manage web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts; providing temporary use of non-downloadable software used to create desktop and management tools for customer contact centers; providing temporary use of non-downloadable software used to integrate customer relationship management (CRM Integration); providing temporary use of non-downloadable software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; providing temporary use of non-downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing temporary use of non-downloadable computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, data encryption, desktop analytics and PCI compliance; providing temporary use of non-downloadable software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Business consultancy; graphic advertising services; promotional advertising services; digital advertising services; advertising and marketing services; human resources consultancy; servicing as a human resources department for others.

Arranging, conducting and organisation of conferences; organisation of meetings and conferences; hire and rental of staging and sound equipment; providing training; training in communication techniques.

Window cleaning;Cleaning of windows;Interior and exterior window cleaning services;Facade cleaning;Polishing (cleaning);Cleaning of offices.

Advisory services relating to building construction;Advisory services relating to building demolition;Advisory services relating to building refurbishment;Advisory services relating to the alteration of buildings;Advisory services relating to the construction of buildings;Advisory services relating to the installation of lighting apparatus;Advisory services relating to the installation of plumbing;Advisory services relating to the maintenance and repair of mechanical and electrical equipment;Advisory services relating to the maintenance of buildings;Advisory services relating to the renovation of property;Advisory services relating to the repair of buildings;Advisory services relating to the repair of plumbing;Application of coatings for the repair of walls;Application of coatings to buildings;Application of protective coatings for buildings;Application of protective coatings to building surfaces;Application of protective paint to buildings;Application of rendering to buildings;Assembling [installation] of shelving;Assembly of prefabricated houses;Bricklaying;Building;Building and construction services;Building construction;Building construction advisory services;Building, construction and demolition;Building construction and demolition services;Building construction and repair;Building construction consultancy;Building construction services;Building construction supervision;Building construction supervision services for building projects;Building construction supervision services for real estate projects;Building consultancy;Building consultancy services;Building demolition;Building inspection [in the course of building construction];Building insulating;Building insulation;Building maintenance;Building maintenance and repair;Building maintenance and repair services provided by a handyman;Building of apartment buildings;Building of houses;Building project management services;Building repair;Building repair and renovation;Building repairs;Building restoration;Building sealing;Building services relating to building for habitation;Building services relating to building for industry purposes;Buildings (Construction of -);Buildings (Renovation of -);Buildings (Restoration of -);Buildings (Supervision during construction of - );Cabinet making [repair];Cabinet refacing;Cabinet repair;Cabinets (Repair of - );Carpentry;Carpentry contractor services;Carpentry services;Ceiling installation;Ceiling lining installation;Ceiling lining repair;Ceiling repair;Ceiling texturing;Cleaning of building exteriors;Cleaning of building interiors;Cleaning of the exterior surfaces of buildings;Cleaning of the interior surfaces of buildings;Constructing decks;Constructing [erecting and glazing] conservatories;Constructing [erecting and glazing] garden buildings;Constructing porches; Constructing sun rooms; Construction; Construction advisory services; Construction consultancy;Construction consultation;Construction (Information relating to -);Construction management services;Construction management [supervision];Construction of buildings;Construction of buildings and other structures;Construction of ceilings;Construction of conservatories and greenhouses;Construction of floors;Construction of house extensions;Construction of houses;Construction of institutional buildings;Construction of interior accommodation;Construction of kitchens;Construction of leisure complexes;Construction of multihome buildings;Construction of partitioning;Construction of partitions;Construction of parts of buildings;Construction of private housing;Construction of property;Construction of public facilities;Construction of public housing;Construction of residential properties;Construction of staircases of wood;Construction of sunrooms;Construction project management services;Construction services;Construction supervision;Construction supervision of buildings;Construction works for prefabricated houses;Consultancy relating to residential and building construction;Consultancy services relating to the construction of buildings;Consultancy services relating to the repair of buildings;Consultation in building construction supervision;Custom building construction;Custom construction of buildings;Custom construction of homes;Custom construction of houses;Decorating of buildings;Decorative interior house painting services;Decorative painting services;Development of land [construction];Electric appliance installation;Electric appliance installation and repair;Electric appliance repair;Electrical contractor services;Electrical installation services;Electrical wiring services;Erecting of housing areas;Erection of formwork for building and construction;Erection of pre-fabricated buildings;Erection of prefabricated buildings and structures;Erection of scaffolding;Erection of scaffolding for building and construction;Erection of signs;Fitting of artificial wood flooring;Fitting of carpets;Fitting of floor coverings;Fitting of laminate flooring;Fitting of wood flooring;Floor layering;Floor maintenance services;Floor polishing;Floor sanding;Furniture installation;Fumiture maintenance;Fumiture maintenance and repair;Fumiture renovation;Furniture repair;Furniture restoration;Fumiture restoration, repair and maintenance;Heating equipment installation;Heating equipment installation and repair;Heating equipment repair;House building;House painting;House painting services;lnformation (Construction -);Information relating to repair services;lnstallation and repair of heating equipment;lnstallation, maintenance and repair of kitchen equipment;lnstallation of apparatus for heating;lnstallation of boilers;lnstallation of building insulation;lnstallation of building scaffolds, working and building platforms;lnstallation of central heating;lnstallation of central heating apparatus;lnstallation of door fittings;lnstallation of door openers;lnstallation of door openers and closers;lnstallation of electric light and power systems;lnstallation of false floors;lnstallation of fitted furniture;lnstallation of fittings for buildings; Installation of fixtures and fittings for buildings;lnstallation of fixtures and fittings for domestic premises;lnstallation of furniture for shops;lnstallation of heating apparatus;lnstallation of insulating materials in buildings, roofs and structures;lnstallation of interior partitions for buildings;lnstallation of internal partitioning;lnstallation of kitchen appliances;lnstallation of kitchen cabinets;lnstallation of kitchen equipment;lnstallation of kitchens;lnstallation of laundry and kitchen equipment;lnstallation of mezzanine floors;lnstallation of plumbing;lnstallation of plumbing systems;lnstallation of prefabricated building elements;lnstallation of residential security apparatus;lnstallation of roof timbering;lnstallation of roofing;lnstallation of sanitary apparatus;lnstallation of shelving;lnstallation of window frames;lnstallation, repair and maintenance of heating equipment;lnstallation services for building scaffolds, working and building platforms;lnstallation services of building scaffolds;lnstalling wood flooring;lnsulating (Building -);Insulating of buildings;lnsulating of internal and external walls, ceilings and roofs;lnsulation of buildings during construction;lnsulation of roofing;lnterior refurbishment of buildings;lnterior renovation of commercial premises;Kitchen equipment installation;Laying floor tile;Laying of carpet;Maintaining and repair of drain pipes;Maintaining and repair of roof guttering;Maintenance and repair of building contents;Maintenance and repair of buildings;Maintenance and repair of electronic display panels;Maintenance and repair of electronic equipment;Maintenance and repair of electronic installations;Maintenance and repair of flooring;Maintenance and repair of furniture;Maintenance and repair of gas and electricity installations;Maintenance and repair of heating;Maintenance and repair of heating installations;Maintenance and repair of parts and fittings for buildings;Maintenance of buildings;Maintenance of laminate flooring;Maintenance of plumbing;Maintenance of property;Maintenance of wood flooring;On-site construction supervision;Painting;Painting and decorating of buildings;Painting and decorating services;Painting contractor services;Painting, interior and exterior;Painting of buildings;Painting of furniture;Painting of window frames;Painting or repair of signs;Parquet floor laying;Plastering;Plastering contractor services;Plumbing;Plumbing and gas and water installation;Plumbing and glazing services;Plumbing installation advisory services;Plumbing installation, maintenance and repair;Plumbing maintenance advisory services;Plumbing repair advisory services;Plumbing services;Preparation of floor surfaces for lining and covering;Preparation of stair surfaces for lining and covering;Preservation of buildings;Property development services [construction];Property maintenance;Providing building construction information via a website;Providing construction information;Providing information relating to building construction;Providing information relating to building demolition;Providing information relating to building reconstruction;Providing information relating to building renovation;Providing information relating to the construction, repair and maintenance of buildings;Providing information relating to the repair or maintenance of bathtubs;Providing online information relating to building construction;Provision of construction information by electronic means;Refurbishment of buildings;Renovation and repair of buildings;Renovation and restoration of buildings;Renovation of buildings;Renovation of kitchens;Renovation of property;Renovation, repair and maintenance of electrical wiring;Repair of buildings;Repair of heating apparatus;Repair of roofing;Repair of roofs;Repair work on buildings;Repairing construction works;Repairs to buildings;Replacement of lights;Repointing of brickwork;Residential and commercial building construction;Residential construction;Restoration of architectural works;Restoration of bathroom fittings;Restoration of buildings;Restoration of furniture;Roofing repair;Roofing services;Sanding;Screeding;Sealing (Building -);Sealing of buildings during construction;Services for the painting and decorating of buildings;Services for the redecoration of buildings;Services for the renovation of buildings;Services for the repair of pipes;Services of electricians;Site levelling;Site preparation;Supervision (Building construction -);Supervision of building construction;Supervision of building demolition;Supervision of building renovation;Supervision of building repair;Supervision of building work;Supervision of construction;Waste disposal [cleaning service].

Footwear and sustainable footwear.

Business management; business administration; office functions; advertising and marketing services; management and business organization and management advisory services; business organizational consultancy, management advisory and administrative coordination services; the bringing together for the benefit of others of a variety of printed matter, business cards, books, magazines and printed publications relating to corporate and personal debt, booklets, brochures, guides, manuals and periodicals, newsletters, parts and fittings for all the aforesaid goods enabling customers conveniently to view and purchase those goods in a retail store, from an Internet web site or by means of telecommunications; business consultancy services relating to insolvency; business advisory services relating to business liquidations; information, consultancy and advisory services in relation to the aforesaid.

Collection of credit sales; credit recovery and collection; credit risk insurance [factoring]; credit advisory services; insolvency services [financial]; insolvency services; business liquidation services, financial; arrangement of loans; debt management services; debt counselling services; financial services, namely, debt settlement; advice, information and consultation relating to all the aforementioned.

Common metals and their alloys; metal building materials; ironmongery, small items of metal hardware; locks; locking devices; handles, latches, catches, keys, bolts, chains and security fittings; fittings for doors and windows; parts and fittings for all the aforesaid goods.

Rubber, gutta-percha, gum, asbestos, mica and goods made from these materials and not included in other classes; plastics in extruded form for use in manufacture; packing, stopping and insulating materials; semi-finished articles of plastics for use in building and in the manufacture of window frames, door frames, building products; semi-finished articles made of plastics material; semi-finished articles of recycled plastics for use in building and in the manufacture of window frames, door frames, building products; semi-finished articles of recycled plastics material; composite materials incorporating plastics, rubber or other flexible material; materials for packing, sealing, insulating and weatherproofing; insulating materials for walls, doors, conservatories, roofs and for use in building; seals and draught excluders; pre-formed products of plastics materials; window and door seals; parts and fittings for the aforesaid goods.

Business Consulting

Provision of business information/services excluding the provision of services related to customer contact centers.

Production of conferences; organising meetings; hire and rental of staging and sound equipment.

Articles made of leather and imitations of leather; umbrellas, parasols, bags and cases.

Plaques.