Advertising, marketing and promotional services; office functions; business administration; business advice; business consultancy; business consultancy services in relation to CRM computer platforms; business organisation consultancy; marketing for others, in particular analysis of customer data; planning and management of advertising campaigns; development and implementation of customer relationship management (CRM) strategies; implementation of CRM strategies and processes and consultancy in connection therewith; retail, online retail, wholesale, export and import services in relation to apparatus for recording, transmission or reproduction of sound or images, magnetic data carriers, recording discs, compact discs, DVDs and other digital recording media, computer hardware and computer software, application software, operating software, communication software, interface software, computer software, community software, interactive computer software, web application software namely downloadable software for allowing data retrieval, upload, download, access and management of information, software for use in data analysis, compilation, computation and processing of marketing analytics, content management, SEO [search engine optimisation] and CRM [Customer Relationship Management], computer programs and software for Customer Relations Management (CRM), software for database management, software for public relations services, software and applications for processing images, graphics, audio, video and text, computer programs for searching, retrieving, managing, sorting, selecting and/or storing information available via the internet or other computer networks and systems, data processing software, network management software, database management software, computer software for business purposes, software for managing human resources, software for use in storing, managing, tracking and analysing data in the fields of marketing, promotion, sales, customer information management, customer support and service and employee efficiency, collaborative intra-company and inter-company exchange of such data, maintaining statistics and generating reports concerning such data, software to enable and allow integration into CRM systems, software to manage and control data, computer software for analysing market information, computer software for processing market information, data processing equipment, electronic publications recorded on computer media, electronic publications, downloadable publications, downloadable publications in relation to Customer Relations Management (CRM), downloadable media, parts and fittings for all the aforesaid goods, printed matter, instructional material and guides in relation to Customer Relations Management, books, educational books, books in relation to Customer Relations Management.

Education; educational courses; provision of training; educational services; production and publication of educational and training materials; educational courses and training in relation to Customer Relations Management (CRM); entertainment services; arranging, composing, co-ordinating, managing, organising, planning, running, scheduling, events, conferences, seminars, symposiums, workshops including on-line events, conferences, seminars, symposiums and workshops; planning, preparation and conducting of seminars, courses and workshops (providing of training) including via the Internet in the field of CRM software; production and publication of business and management training consultancy services; advice, consultation and information services relating to all the aforesaid services; publishing services; publishing of electronic publications in relation to CRM.

Website building consultancy and design; software engineering; creating of computer programs; maintenance of computer programs; computer software consultancy; computer software technical support services; development of computer software application solutions; software design and development; design, maintenance and up-dating of computer software; design, development and implementation of software; software customisation services; software as a service [SaaS]; development of computer systems; design and development of computer software, namely computer software for sales and marketing or for customer relationship management (CRM systems); providing temporary use of web-based customer service chat robot applications; software design and development, including design and development of software applications for use on mobile devices; provision of temporary use of non-downloadable software including software for use on mobile devices; design and development of software in the field of mobile applications; providing online non-downloadable computer software for use in customer relationship management (CRM); advice and technical support related to the design and build of CRM platforms; product design and development CRM database designs; information, advice and consultancy in relation to all the aforesaid services.

Advertising, marketing and promotional services; office functions; business administration; business advice; business consultancy; business consultancy services in relation to CRM computer platforms; business organisation consultancy; marketing for others, in particular analysis of customer data; planning and management of advertising campaigns; development and implementation of customer relationship management (CRM) strategies; implementation of CRM strategies and processes and consultancy in connection therewith; retail, online retail, wholesale, export and import services in relation to apparatus for recording, transmission or reproduction of sound or images, magnetic data carriers, recording discs, compact discs, DVDs and other digital recording media, computer hardware and computer software, application software, operating software, communication software, interface software, computer software, community software, interactive computer software, web application software namely downloadable software for allowing data retrieval, upload, download, access and management of information, software for use in data analysis, compilation, computation and processing of marketing analytics, content management, SEO [search engine optimisation] and CRM [Customer Relationship Management], computer programs and software for Customer Relations Management (CRM), software for database management, software for public relations services, software and applications for processing images, graphics, audio, video and text, computer programs for searching, retrieving, managing, sorting, selecting and/or storing information available via the internet or other computer networks and systems, data processing software, network management software, database management software, computer software for business purposes, software for managing human resources, software for use in storing, managing, tracking and analysing data in the fields of marketing, promotion, sales, customer information management, customer support and service and employee efficiency, collaborative intra-company and inter-company exchange of such data, maintaining statistics and generating reports concerning such data, software to enable and allow integration into CRM systems, software to manage and control data, computer software for analysing market information, computer software for processing market information, data processing equipment, electronic publications recorded on computer media, electronic publications, downloadable publications, downloadable publications in relation to Customer Relations Management (CRM), downloadable media, parts and fittings for all the aforesaid goods, printed matter, instructional material and guides in relation to Customer Relations Management, books, educational books, books in relation to Customer Relations Management.

Education; educational courses; provision of training; educational services; production and publication of educational and training materials; educational courses and training in relation to Customer Relations Management (CRM); entertainment services; arranging, composing, co-ordinating, managing, organising, planning, running, scheduling, events, conferences, seminars, symposiums, workshops including on-line events, conferences, seminars, symposiums and workshops; planning, preparation and conducting of seminars, courses and workshops (providing of training) including via the Internet in the field of CRM software; production and publication of business and management training consultancy services; advice, consultation and information services relating to all the aforesaid services; publishing services; publishing of electronic publications in relation to CRM.

Website building consultancy and design; software engineering; creating of computer programs; maintenance of computer programs; computer software consultancy; computer software technical support services; development of computer software application solutions; software design and development; design, maintenance and up-dating of computer software; design, development and implementation of software; software customisation services; software as a service [SaaS]; development of computer systems; design and development of computer software, namely computer software for sales and marketing or for customer relationship management (CRM systems); providing temporary use of web-based customer service chat robot applications; software design and development, including design and development of software applications for use on mobile devices; provision of temporary use of non-downloadable software including software for use on mobile devices; design and development of software in the field of mobile applications; providing online non-downloadable computer software for use in customer relationship management (CRM); advice and technical support related to the design and build of CRM platforms; product design and development CRM database designs; information, advice and consultancy in relation to all the aforesaid services.

Leather and imitations thereof; Trunks [luggage]; Baggage; Umbrellas; Parasols; Walking sticks; Whips; Saddlery; Baggage; Walking sticks; Card cases [notecases]; Parasols; Rucksacks; Hand bags; Leather and imitation leather pouches.

Clothing, footwear, headgear; Shirts; Belts [clothing]; Gloves; Caps [headwear]; Hosiery; Underwear; Sashes for wear; Clothing of leather.

Smokers' articles; Matches; Cigars; Cigarettes; Cigarette paper; Pipes; Lighters for smokers; Cigar boxes or cases; Boxes or cases for cigarettes and electronic cigarettes; Ashtrays; Electronic cigarettes; Refills for electronic cigarettes; Fittings for electronic cigarettes (atomisers, clearomisers, cartomisers, cartridges); Gas containers for cigar lighters; Cigarette cases; Match holders; Cigar cases; Cigarettes containing tobacco substitutes, not for medical purposes; Cigarette filters; Hookahs; Nicotine fragrance diffusers for use by smokers as a cigarette replacement.

Advertising; Business management; Business administration; Direct mail advertising; Business management and organization consultancy; On-line advertising on a computer network; Rental of advertising space; Wholesaling and retailing, retailing on the internet, retailing in shops, sale via mail order and sale via catalogue; All the aforesaid services relating to the following goods: pharmaceutical and veterinary preparations, dietetic food and substances adapted for medical or veterinary use, chemical preparations for medical or pharmaceutical purposes, nicotine fragrance diffusers, tobacco-free cigarettes for medical purposes, tobacco substitutes for medical purposes, apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity, electric batteries, rechargeable batteries, audio headsets, headphones, battery chargers, apparatus for recording, transmission or reproduction of sound, images or texts, computer software and applications for mobile telecommunications terminals, computer software able to be downloaded from the internet, for computers, telephones and touchscreen tablets, leather and imitations of leather, trunks and travelling bags, umbrellas and parasols, walking sticks, whips, harness and saddlery, purses, walking sticks, card cases (notecases), sunshades, backpacks, handbags, pouches of leather and imitations of leather, clothing, footwear, headgear, shirts, belts (clothing), gloves (clothing), caps (headgear), hosiery, underwear, scarves, clothing of leather, smokers' articles, matches, cigars, cigarettes, cigarettes papers, pipes, lighters for smokers, boxes or cases for cigars, boxes or cases for cigarettes, ashtrays for smokers, electronic cigarettes, refills for electronic cigarettes, fittings for electronic cigarettes (atomisers, batteries, clearomisers, cartomisers, cartridges), gas containers for lighters, cigarette holders, match holders, cigar cases, cigarettes containing tobacco substitutes, not for medical purposes, cigarette filters, hookahs; Organization of exhibitions for commercial or advertising purposes; Presentation of goods using all kinds of means, for retail purposes; Demonstration of goods; Sales promotion for others; Marketing services; Systemization of information into computer databases.

Telecommunications; Providing Internet chat rooms; Electronic advertising services (telecommunications); Communication and computerised message and image transmission; Transmission of information, data, text, sounds and images by telematic means; Communication by computer terminals; fiber-optic communication; Communications via radio, telephone and radiotelephone, telecommunications; Transmission of data contained in data banks; Providing access to information held in data banks; Transmission and exchange of data and information via computer terminals, by electronic means; Data transmission and data network services; Email services.

Leather and imitations thereof; Trunks [luggage]; Baggage; Umbrellas; Parasols; Walking sticks; Whips; Saddlery; Baggage; Walking sticks; Card cases [notecases]; Parasols; Rucksacks; Hand bags; Leather and imitation leather pouches.

Clothing, footwear, headgear; Shirts; Belts [clothing]; Gloves; Caps [headwear]; Hosiery; Underwear; Sashes for wear; Clothing of leather.

Smokers' articles; Matches; Cigars; Cigarettes; Cigarette paper; Pipes; Lighters for smokers; Cigar boxes or cases; Boxes or cases for cigarettes and electronic cigarettes; Ashtrays; Electronic cigarettes; Refills for electronic cigarettes; Fittings for electronic cigarettes (atomisers, clearomisers, cartomisers, cartridges); Gas containers for cigar lighters; Cigarette cases; Match holders; Cigar cases; Cigarettes containing tobacco substitutes, not for medical purposes; Cigarette filters; Hookahs; Nicotine fragrance diffusers for use by smokers as a cigarette replacement.

Advertising; Business management; Business administration; Direct mail advertising; Business management and organization consultancy; On-line advertising on a computer network; Rental of advertising space; Wholesaling and retailing, retailing on the internet, retailing in shops, sale via mail order and sale via catalogue; All the aforesaid services relating to the following goods: pharmaceutical and veterinary preparations, dietetic food and substances adapted for medical or veterinary use, chemical preparations for medical or pharmaceutical purposes, nicotine fragrance diffusers, tobacco-free cigarettes for medical purposes, tobacco substitutes for medical purposes, apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity, electric batteries, rechargeable batteries, audio headsets, headphones, battery chargers, apparatus for recording, transmission or reproduction of sound, images or texts, computer software and applications for mobile telecommunications terminals, computer software able to be downloaded from the internet, for computers, telephones and touchscreen tablets, leather and imitations of leather, trunks and travelling bags, umbrellas and parasols, walking sticks, whips, harness and saddlery, purses, walking sticks, card cases (notecases), sunshades, backpacks, handbags, pouches of leather and imitations of leather, clothing, footwear, headgear, shirts, belts (clothing), gloves (clothing), caps (headgear), hosiery, underwear, scarves, clothing of leather, smokers' articles, matches, cigars, cigarettes, cigarettes papers, pipes, lighters for smokers, boxes or cases for cigars, boxes or cases for cigarettes, ashtrays for smokers, electronic cigarettes, refills for electronic cigarettes, fittings for electronic cigarettes (atomisers, batteries, clearomisers, cartomisers, cartridges), gas containers for lighters, cigarette holders, match holders, cigar cases, cigarettes containing tobacco substitutes, not for medical purposes, cigarette filters, hookahs; Organization of exhibitions for commercial or advertising purposes; Presentation of goods using all kinds of means, for retail purposes; Demonstration of goods; Sales promotion for others; Marketing services; Systemization of information into computer databases.

Telecommunications; Providing Internet chat rooms; Electronic advertising services (telecommunications); Communication and computerised message and image transmission; Transmission of information, data, text, sounds and images by telematic means; Communication by computer terminals; fiber-optic communication; Communications via radio, telephone and radiotelephone, telecommunications; Transmission of data contained in data banks; Providing access to information held in data banks; Transmission and exchange of data and information via computer terminals, by electronic means; Data transmission and data network services; Email services.