Preservatives against the deterioration of rubber; chemicals and chemical products for use in industry; solvents; degreasing preparations; adhesives and adhesive substances; anti-static preparations; anti-scale preparations; anti-foaming preparations; preparations for detecting gas leaks; mould release agents; coolants for use in metalworking; oils and fluids for use in cutting, milling, drilling and tapping; water softening preparations; de-icing preparations; anti-freeze compounds; rust and corrosion inhibitors; preparations for dressing and protecting engines, belts, rubber, plastics, vinyl, leather; all intended for use within a workshop for the preservation and treatment of engines and components for engines.

Cellulose thinners; paints, varnishes and lacquers; priming preparations; colorants; coating compositions; fillers; seals and sealants; preservatives against rust and against deterioration of wood, stone, brickwork, plastics and metals; paint restorers; line markers; woodstains; anti-tarnishing preparations; anti-corrosives.

Alcoholic beverages (except beer); cider.

Computer software, namely, computer software for use in managing and controlling customer contact centers and workforce optimization capabilities, namely, computer software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts; computer software for controlling telecommunication systems utilized by customer contact centers comprised of Central and private telephone switches, interactive voice response units (IVR) and telephone dialers; computer software for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; computer software for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software for managing web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts; computer software for creating desktop and management tools for customer contact centers; computer software for integrating customer relationship management (CRM Integration); computer software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; computer software for use in connection with customer contact centers and back office operations, namely, computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, data encryption, desktop analytics and PCI compliance; and computer software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Consulting services in the field of design and development of computer software and hardware for use in the monitoring of customer contact centers, customer relationship management, workforce optimization and customer contact Center reporting; Software as a service (SAAS) services, namely, hosting software for use by others for use in managing and controlling customer contact centers and workforce optimization capabilities, namely, software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts; providing temporary use of non-downloadable software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (IVR) and telephone dialers; providing temporary use of non-downloadable software for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; providing temporary use of non-downloadable software used for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; providing temporary use of non-downloadable software used to support the activities of contact center customer service representatives and contact center managers; providing temporary use of non-downloadable software used to manage web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts; providing temporary use of non-downloadable software used to create desktop and management tools for customer contact centers; providing temporary use of non-downloadable software used to integrate customer relationship management (CRM Integration); providing temporary use of non-downloadable software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; providing temporary use of non-downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing temporary use of non-downloadable computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, data encryption, desktop analytics and PCI compliance; providing temporary use of non-downloadable software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Business information services; business management and administration in the field of electronic commerce, transport and delivery of shipments; warehouse management services; reception and handling of orders and invoices; rental of office equipment; electronic data creation, management and manipulation; electronic order processing management; electronic stock management services; provision of office support staff; computer aided optimisation and management, namely, managing logistics and physical spaces; business management of logistics for others; office function services, namely providing shared office and warehouse spaces equipped with private offices, office equipment, mailrooms, printing centres, photographic facilities, meeting rooms, lecture rooms, and other amenities; advice, information and consultancy relating to the aforesaid services.

Real estate affairs; rental of office space, conference rooms and lecture rooms; insurance for offices; real estate management services relating to office premises; electronic payment processing, authentication and verification services; insurance services; advice, information and consultancy relating to the aforesaid services.